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The pizza we ended up with tasted like it had been cooked, left to go cold, then re-heated before being sold. The pepperoni was as chewy as an old boot as if it had been sitting for a while. I called back to complain and ended up speaking to the shift supervisor. He was basically just as abrupt and horrible as the guy who took my order. He argued back and forth with me saying things like, "So what do you want me to do about it!" I said, "I'm simply making you aware of the poor experience I had after buying your product."
He seemed convinced that I wasn't trying to get a free pizza when all I was doing was letting them know that I'd had a less than satisfactory one. As if a free pizza would be the perfect band aid to cover the wound!
I'm just so sick of spending my HARD EARNED MONEY in establishments that treat you like dirt and don't even try to apologize, but they're quick to give you an excuse when they screw up. Please, can someone tell me what happened to the notion 'Think of customer first' or customer is always right'? Because lately I've been made to feel that I'm wrong by asking for quality and courteous service.
By: Angry Pittsburgher
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