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Airline seats are too cramped

Having just endured a sleepless night to ensure prompt arrival at an airport for a very early flight, I was allocated a seat on a flight in front of the toilets.

The joy of not being able to 'recline' my seat was torture.  Sitting bolt upright for several hours on a flight is no pleasure.  Why do airlines have seats here?  Not only are you subjected to the pong of the toilet, you also have to put up with people queuing next to you whilst trying to sleep, eat or read etc.

Then to top it all, the person in front of me reclined their seat so that the head rest was 20cm away from my face.  The person in front then had the audacity to call the steward to complain that my legs were pressing on their seat.  Where am I supposed to put my legs, around my neck?  Needless to say, the steward explained to the Australian female, that I could not recline my seat, due to having the toilet directly behind me.  I explained to the steward that if she moved her seat up a few centimetres, problem solved.

Airline seats, too cramped and uncomfortable

One push too many from the person in front...

Anyway, she refused.  So for the next 4 hours I put up with her pushing her seat into my knees every 5 seconds, where I pushed back to allow the blood to flow in my legs.  On the point of exploding, I had to contain my frustration to the point of doing nothing in case a situation arose.  Alas, it did.  One push too many from the person in front really pushed me over the top.  I sprung up and said 'please could you put your chair up as it is crushing my legs'.  With a sarcastic reply from her, that was it.  Talking normally on a hushed aeroplane seems louder than it really is so when I retorted with calling her a child, stewards came running up to me shouting 'sit down sit down', as if I was a terrorist.

What's up with everyone, trying to make a point on an aeroplane gets you no where unless you want the risk of getting arrested when you land.  When all I was trying to do was to sit comfortably without developing a blood clot.  As I can't afford first class, sitting in these cattle cart seats is all I can do and I was not being unreasonable.

Next time, I'll just shake the hell out of the headrest of the incredibly inconsiderate person in front and take the risk of getting arrested.  We all pay the same price roughly for these seats so why shouldn't I make a complaint?  Make a complaint to the airline...don't bother, they just want your money and don't care.

By: Kimbo

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Before booking have a look at the carrier's seat allowances - Seat Guru is pretty good. Different airlines have different seat widths and depths. Emirates is very generous - Airtours and Ryanair (and other low-cost airlines) have appalling seat allowances.

I won't go with any airline which treats its passengers so badly - and I can usually get a good deal if I shop around.

+5

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ajp - 31-Oct-10 01:17 

I work for an airline and I can tell you that its hell when the equipment goes wrong. People just get up on their high horses making demands and threatening to sue. I think in the grand sceem of things its not a big deel if you miss a movie. We usually have magazines on board and newspapers.

-5

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flychick - 27-Oct-10 11:18 

I am only 5.1" and yet my legs were crushed and I sat in a narrow chair between 3 other people in the middle isle of a Cattle Truck Flight!!!

It is ironic that they show the health videos for DVT and yet there was no room to move. I was so close to the other people and the chair in front was pushed right back and squashing me even more!!!!

I am so glad someone has finally made a worthy complaint.

It is a health hazard to sit, squashed in one place with hardly room to move - especially on a long journey. The more they squeeze in , the more money they can make at our expense and our health.

-5

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I hate cattle truck airlines - 27-Oct-10 01:19 

"If I don't get a window seat next time, I'll probably get a bit annoyed."

You are almost guaranteed a window seat. So, relax.

+3

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% - 26-Oct-10 15:27 

When you pay for an airline seat, you get the seat to sit on, the space under the seat in front of you and the range of recline the seat can go through. On a flight over four hours, this space in economy class is woefully poor in terms of comfort irrespective of the airline. Given the confines are already to small, the last thing you want is some oversized human with shallow pockets sitting beside you trying to reduce your space even further. If you are tall, you should pay for a business class seat. Or the airlines should offer a few rows with better legroom. Or you should seek out a swap with someone behind who does not recline (a small child for example). In this respect the tall are just as much a nuisance as the fat who encroach from the sides.

+2

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anti-kimbo - 14-Sep-10 08:28 

True airlines don't give a damn about you as a customer they just want your money. See all the SCAMS they have for excess baggage and anything else they can dream up.Thomas Cook now offer you a PS2 for just £7.00 in place of a free inflight movies. Con men, and SCAMMERS the whole collection of them. What with no being able to bring your own water or juices on board, because they may contain Hydrogen Peroxide for bomb making, down to 14 Euros yes 14 Euros per Kilo excess baggage from Tenerife to UK on Fly Thompson.

I think the whole thing should be investigated and the scammers fined for bad practice, even better revoke their licences. The customer is KIng and will remain so for as long as I fly anyway.

+6

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BLISS - 14-Sep-10 04:33 

The inflight entertainment system is a godsend to long haul, NOT. You get a movie to watch but you also lose 40% of your leg space under the seat in front where they install the junction boxes carrying the cabling to the inflight entertainment system.

In short, they make you less able to rest but provide entertainment for your waking hours.

+4

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Right brother - 14-Aug-10 00:38 

The best place to sit on a cramped plane is on the end of the wing flaps.There you will find plenty of room & fresh air far away from other effing annoying passengers.Problem solved.

-9

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Orville Wright - 13-Aug-10 23:20 

If I fly I always try to book a door seat. Twice on the usual spain flights I've had to sit in the shape of an N leaning ----> this way slightly.

Having been the tallest person on the flights I've been on thus far, I've been amazed that 3 foot tall gnomes have had the seats with leg room. Looking back and grinning because their feet can't touch the floor and they got into the seat booking ahead of me.

When It comes to seats with leg room, I think they should be given to the tallest people on the flights. Not bought with extra cash.

Getting DVT is not how I want to spend the last few minutes of my life.

-1

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chris - 9-Mar-10 03:52 

I'm a stewardess and this arrogant guy was sitting on the end of a row of seats, by the aisle. I asked him to put his bag under his seat, before take off. He did, but as soon as my back was tuned, he pulled it out again. This went on for a few minutes, until I finally told him that I had clearance to take his bag if he kept disobeying me. He wouldn't put his bag under his seat. He said "I don't want to, I'm not going to, and it's not my problem if it's unsafe" if you can believe that! The head of the Cabin Crew finally got involved, and he got in such a strop, he was eventually evicted from the plane, holding our up our take off for an hour.

Some passengers are just plain rude!

-1

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Lizzie - 18-Jun-09 05:22 

I've only flown once, and I sympathise - I remember being extremely surprised by how closely cramped the seats are. However I soon forgot about it when I saw the breathtaking view out of the window. If I don't get a window seat next time, I'll probably get a bit annoyed.

-1

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Infrequent Flyer - 16-Feb-09 17:09 

I have never recieved anything when waiting for a bus thats late so accept the coffee because we dont have to give you anything. we do it because we care not because our company says so. then we put up with all the sly remarks from passengers because they are late and so forth. we are late as well, we all have familys, pets, buses to miss etc. have a bit of respect please its not hard, plus while I am here, cabin crew are not aloud by law to pick up bags, this is because a passenger took an overweight bag on the flight and forced a girl to put it up for him, she broke her back and is now wheelchair bound, we are not being rude if we say no. lastly if your bag s lost its because of the baggage handlers employed by the airport, so complain to them. the airline itself cant lose a bag because there are no holes in the plane for them to fall out of lol hope that cleared a few things up.

+1

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MIKEY - 11-Jan-09 22:29 

I work for one of the low cost airlines mentioned in previous posts. (not ryan air, they are shocking) the reason you are not allocated a seat is because its quicker not to, if its qucker its a lot cheaper because every minute on the ground costs the airline thousands. so if you want to continue paying 1p for flights I suggest you put up with it or fly with someone else. secondly the airline only employs cabin crew, pilots and managers, everyone you see at the check in desk, ticket desk, and complaints desk work for the actual airport, and have nothing to do with the airline despite what uniform they are wearing. and yes they do recieve customer care training, they are on just above minimum wage, work every weekend, holiday and all through summer. start at 3.30 in the morning and have to listen to people scream at them all day all beause you are late for your flight. like I said before every minute costs thousands in charges. so no we will not wait 1 minute. seats recline so that people with disabilitys such as broken legs can stretch and have room. if your flight is delayed its obviously for a reason. in 2 years of flying I have been delayed 3 times. twice to fog, and once to a tropical storm. so unless you fancy taking off blind or getting very wet when the plane breaks up in the air I suggest you bite the bullet and put up with it.

-9

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mikey - 11-Jan-09 22:26 

Ive always said that Airline seats should not have a reclining facility. My solution would be to have the seats set at a slight recline which would be suitable for reading, sleeping, eating etc and be done with !

There is nothing worse than someone who when right after take off, rams their seat as far back as possible. What boils my **** even more is when parents recline the seats of small children all the way back ! Its simply not needed when the child then spends the rest of the flight jumping around in even closer proximity to you than if their seat was up.

+1

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Tone - 6-May-08 14:44 

Dear All, thanks for the comments about my flight. It was with British Airways, Cairo to Heathrow. The airline does have a check-in wotsit machine where you can check yourself in and pick a seat but obviously the Cairo part of the flight just had a coffee machine and a bucket to wee in (though I think the wee bucket was connected to the coffee machine from the taste of their coffee). Anyway, next time I will cause a rumpus and be prepared to get arrested as I've had no reply from British Airways Customer Service Department. Think they must all be on Goggle buying socks. As for Ryanair, have used them a few times and had no problems. Easyjet are the same type of set-up, you get what you pay for as always. Happy flying or just don't bother. Cheers.

+8

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Kimbo - 3-May-08 19:10 

Well youthful griper go on Ryan air site and the 1p flights are there. I dont agree that you should get top class service for the same money its just not possible is it. ??? Work it out like this, the airlines pay staff less so we can travel cheaper and this in turn attracts staff who are basically not the best. The best always get paid more. I myself work in an industry where we get paid depending how good you are. The world you are looking for would never work. Its us as the paying public that set the critria ,we asked for cheaper fares got them and expected top class service. The service you want is caled first class. If you can afford it then fine if not then accept your lot. No good buying a Skoda then driving past a BMW and complaining to your dealer that your car does not look as good or perform as good. Ryan air rock.

+9

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Happy griper. - 18-Apr-08 12:06 

We went to Dublin a year or so ago on a touring holiday so the flights were included with the whole deal. At the time, I don't recall them being advertised at 1p. There was 4 of us flying but we were only allowed 3 items of luggage so had to pay the surcharge. The person paying the surcharge was then 'upgraded' so they could board ahead of everyone else.

I don't dispute good deals and the 'you get what you pay for' attitude it's just the disorderly bit that gets me. Flying to Dublin with Ryanair was our first time with a low-cost airline so we didn't really know what to expect. They got us there and back safely.

Anyway, no matter how much or how little you pay, you should still receive a good level of customer service whether you're paying 1p or £100.

+1

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Youthful Griper - 18-Apr-08 08:16 

Youthful griper. What do you expect for a 1p as thats all I pay to travel to Dublin. If you want first class then im afraid you need to pay for it. I love ryan air but I have also flown first class to Asia as thats a longer flight and comfort is required. So as the old saying goes " You get what you pay for and if you no like then use someone else" Simple really as there are tons of airlines to choose from. 1p to Dublin weel done Ryan air.

-4

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Happy griper. - 18-Apr-08 00:05 

As for the reclining seats. I get annoyed when the person in front has finished eating their meal and straight away wants to recline their seat meaning your meal can end up on the floor. Especially if the person in front is of a much larger build, you wonder if the seat will actually stop reclining towards you.

I tend to leave my knees where they are if the person infront is arrogant and force them to not recline so much. After all, I've got knee cushioning from all the magazines etc in the seat pocket. All they'll feel is a lump in their back.

+2

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Youthful Griper - 16-Apr-08 16:47 

I've flown with Ryanair twice and what I don't like about the way they do things is that boarding isn't structured. Someone mentioned Air Canada in previous comments. We've flown Air Canada, Continental Airlines, BA, MyTravel, Thomas Cook, Thomson etc and each time we've been allowed to choose our seats - emergency exit row because you get the most leg room.

Ryanair they just announce boarding and everyone rushes in because it's like getting a bus, your seats aren't allocated to you personally, whereas on the above operators they are. All Ryanair do is make sure the number of seats on the plane matches the number of passengers wanting that flight. It reminds me of an abattoir. Open the gates and the cattle go flooding in with no cares about what lurks inside.

All the airlines we've gone with have been with the package and all have been excellent except Ryanair which for the above reasons, was a let down, plus the cabin crew had no obvious customer care training.

-8

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Youthful Griper - 16-Apr-08 16:45 

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