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I have Sky HD. Again, service was installed right on time and has never caused a problem except for a firmware update solving a small problem which caused the box to spontaneously reboot once a week. Fixed by support chaps promptly and cheerfully.
I have a BT phone line and UK Online Premier broadband. Again, installed on time (actually three days early). Speeds are better than expected (6M down 1M up), connection is stable and speeds are what one expects, better than the availability checker reported, with no fair usage policy, download limits or bandwidth managment. The BT phone line has never developed any problems, 12 months and counting.
Hutchinson 3G UK - been with them for three years and have just renewed my contract for another 18 months. Prices are still beating the competition hands down and the new handset every year or year and a half is nice. Customer services are improving all the way. They are offshore, but knowledgeable and prompt to answer.
Exeter city council - I couldn't afford my council tax one month, they didn't mind, just paid a little extra for the next few months, all squared away. No threatening letters, no long time on hold, just one simple phone call and they let me off the month.
I could go on. But I would like to thank all the people that I pay my hard earned cash to for providing me with an on or above par service every time around. And thank you for reading, I think it's nice to see a positive amongst so many negatives.
By: Nick Derczynski
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