Problems with PayPal refund

I agree AJ I have been talking to them all day finally it was resolved it was like talking to a brick wall.

Both PayPal and Ebay SUCK, and we're deferring more and more of our economic lives to these incompetent retards. Not good.

I am currenty experiencing the same thing! I accidently payed for the item on ebay twice and the seller sent a refund immediatley, in my paypal account I can see the refund but its currently on temporary hold what does this mean and how long will it take too get my money back ?

I am currenty experiencing the same thing! I accidently payed for the item on ebay twice and the seller sent a refund immediatley, in my paypal account I can see the refund but its currently on temporary hold what does this mean and how long will it take too get my money back ?

I'm having the same problem. Seller refunded my money 7 days ago. But still I didn't receive it. PayPal says issue is with the card company, Card company says issue is with the PayPal. I'm waiting for my result in real hard feeling.

Did you look at your paypal transactions to make sure the seller has definately sent a refund?
If the seller refunded the transaction, it will reverse back into your account. However if the seller took for its own paypal balance, it will instantly be there. Say the seller didn't have any money in paypal because they took it out, they will be sending it through their bank account to you? That will take up to 5 business days.
I have had some payments reversed from the seller by paypal. And it took approximately 1.5weeks before I saw the payment in my account. Paypal has the transaction shown there, but they are usually slow in getting the money back to you.
Don't worry, if it's in your paypal transactions... it will get to your account eventually. Also check with your bank as it may also have a delay. Don't count the weekend days as nothing processes then. I say wait out till 2 weeks, if nothing then there's probably an issue then panic.

I'm currently experiencing the exact same thing. I wanted to pay for additional shipping on an item I'd ordered, but to do this I had to cancel my original order and re-order. I'd paid for first order on my debit card and this was apparently refunded. The second order was on my credit card. Both payments left my account within a day of each other. The company took the £150 from my debit card on 17/2 and refunded £150 on same day (according to my online Paypal account). The second order on credit card was taken a day later. However, here I am 3 weeks later and the £150 was never paid into my bank. I rang my bank a couple of times over past week and they told me nothing had been refunded. So I contacted the company I'd bought item from, but they told me to contact paypal. When I did Paypal were insistent that the money had been refunded and to go back to my bank, I explained that I'd already spoken to my bank and didn't think ringing again would resolve the matter. The woman (American'ish accent) then told me to ask for a 'conference call' if I got no joy. Going back to my bank they told me paypal had not even attempted to refund my money and to ring them once more and tell them this. So, I rang Paypal again! This time I was told I had to wait 'till 17/3, a month, before this matter could be taken any further. I'm furious. Where is my money and why is it that it's me who has to do all chasing and phoning to sort it out!

Well I bought something from ebay just last night via and nearly straight away I was refunded, the seller said he didn't refund me and said something must be up with paypal.

He then requested the payment via pay-pal, so I thought best to check my account and make sure its fine only to find that I have in fact not been refunded, supposedly the seller hasn't received the payment, so who's got my money! pay-pal!?!?

Well I bought something from ebay just last night via and nearly straight away I was refunded, the seller said he didn't refund me and said something must be up with paypal.

He then requested the payment via pay-pal, so I thought best to check my account and make sure its fine only to find that I have in fact not been refunded, supposedly the seller hasn't received the payment, so who's got my money! pay-pal!?!?

PayPal which is a widely used payment processing system stops personal payments to and from India.

Mr A,

It took me 364 days to get a return on a disputed paypal payment to my bank account. I have no idea what it was one day less than a year from the time of the initial dispute but I'm sure there is some legal financial reasoning to it. I had to contact Paypal many many many times regarding my dispute and did everything they asked of me including sending statements from my bank to show that they had not transferred the money to me until it was obvious that I was just wasting my time but about 6 months after I gave up the money was suddenly transferred to my bank with no notification from Paypal at all and no reason as to what has happened.

I only use Paypal when I'm the buyer and only as a seller if there's no other option and if it's a small amount of money I can gamble never seeing for a long time, if at all.

Good luck Mr A, I hope you do better than all of these people http://www.paypalsucks.com/

Mr A,

It took me 364 days to get a return on a disputed paypal payment to my bank account. I have no idea what it was one day less than a year from the time of the initial dispute but I'm sure there is some legal financial reasoning to it. I had to contact Paypal many many many times regarding my dispute and did everything they asked of me including sending statements from my bank to show that they had not transferred the money to me until it was obvious that I was just wasting my time but about 6 months after I gave up the money was suddenly transferred to my bank with no notification from Paypal at all and no reason as to what has happened.

I only use Paypal when I'm the buyer and only as a seller if there's no other option and if it's a small amount of money I can gamble never seeing for a long time, if at all.

Good luck Mr A, I hope you do better than all of these people http://www.paypalsucks.com/

WOW I thought I was the only one with this problem. PayPal shows the refund as completed and sent to back to my credit, but nothing has arrived in my account. It has been 2 weeks now. Is this normal...how long does it normally take for a refund to appear in my account?

It will arive! Don't worry it has a little soon it will come ... I hope so

Although they appear like it, Paypal is not a bank and therefore they are not subjected to the same laws as if they were, so they act just like every other massive domneering capitalist company and create policies that give them all of the power to basically get away with highway robbery.

Their resolution process is also the same old "defer to give up" routine that just gives anybody with an issue the run around on any claim until you get too frustrated and decide that the money you could reclaim is not worth the effort of jumping through hoops for Paypal for a year.

They obviously make millions on unresolved cases and the interest on claims that they delay by months.

Unfortunately they now have such a monopoly with online payments that you sometimes have no choice but to use their service and hope that you don't run into any problems otherwise you can be sure you will need to send countless webforms to anonomous reps who will all repsond like it's the first person to address your problem each time.

I have had the same exact problem since Nov. 9. My bank even tried to do a three-way call with paypal and they cited their computers were down and that I should call back. My bank is now sending me a claim form and will pursue the matter, but that will take at least another few weeks to solve.

I have just spent an hour or more trying to get my head round cancelling a (not great amount thankfully) quarterly subscription via PayPal to a mentorship member site. I had already requested via the site to cancel sub. but it wasn't (will I get a refund for that?)
As others have fpound, PayPal make it extremely difficualt to get to real answers and solutions. Try Help sections, ask a question, get a canned reply which in this case doesn't give a solution, is that help?
They appear to have changed the layout / buttons / History / subscriptions so that info via FAQ / help actually is out of date.
I have submitted 'critical' communication via membership site with copy of mail I sent, and await response, and hopefully a refund.
Moral of the story... 1. certainly be very careful with big payments that you really know what you're doing. 2. be careful with subscription payments,
P.S. of course, as with so many things, PayPal can be great for some things, and infuriating when it goes wrong.

I have same problem
I am still waiting for the paypal refund since august.
They say that they are investigating where is my money but no result until now.
Paypal sucks!!

I have a gripe with Paypal's pre-paid postage labelling system. Foolishly I succumbed to their on-line advert to post a bulky, heavy item that I had sold on e-bay.

Reassured that the label could be cancelled and money returned I duly made the purchase on-line. Unfortunately, my scales differed to those at the Post Office and I decided it would be easier to cancel the pre-paid label and pay cash at my post office. As soon as I got home I cancelled the pre-paid label as was informed that the refund was pending. This status has remained for over a month, notwithstanding over a dozen e-mails to PayPal.

Various deadlines for repayment dates passed I have yet to receive my refund. Paypal now state that the Royal Mail may not 'have approved' the refund, although no evidence has been disclosed for such an assumption. Each time I make contact I get a different personality dealing with the issue. Such person appears oblivious to the history of the problem and therefore issues repetitive advice. The only continuity is the unhelpful nature of the advice and the irritating repetition of the Corporate jargon 'It is my pleasure to assist you. Thank you for choosing PayPal.

If I had a choice I would never use Paypal again. Unfortunately, if you use E-bay the options are limited. This is the first time in over 4 years that I have had an issue with Paypal. However, I have now learnt that Paypal has no effective systems for dealing with problems such as this. They are clearly reluctant to admit mistakes and even more reluctant to give legitimate refunds. I hope that my experience will be a warning to other people thinking of using the pre-paid postage label service.

Oh my god this happened to me the other day. I sent the wrong amount to someone and then the right amount on the same day - its been cleared by my bank so ive given someone nearly $300 . It says the refund is pending but I thought it was meant to refund immediatley. It doesn't even give me a date that it will clear by. AHHH!