Dogs not allowed on  some buses
02-September-2010
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Dogs not allowed on some buses

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I travel on buses and trains daily for my work during the week and shopping or leisure weekends.  I have done this for a fair number of years and have never seen anything close to what I witnessed yesterday.

I boarded the bus as normal and then two stops along the road a young lad tried to get on the bus with his puppy dog (staff/lab cross) apparently.  He had come from another town by bus and wanted to make his return journey home but was refused entry by the bus driver.  He told the driver he had travelled on three buses to get where he was and now wanted to go back home.  If the other three other drivers had allowed him and the dog to travel, why couldn’t he get on this bus?

The bus wasn't at all crowded, there were probably only about 12 people on it at most, but the driver shouted at the lad "Get off my bus".  The lad continued to repeat himself and in the end the driver switched the engine off and we just sat there.  The young man was probably about 16-17 year-old, but in all honesty didn’t raise his voice or show any kind of aggression whatsoever.  Meanwhile, the driver just ignored him and sat there.

People on the bus were getting agitated by now and started to shout abuse at the driver and the lad.  One man told the lad to get off or he would put him off, to which he replied, "What’s the problem, three other buses allowed me to travel?"

Dogs not allowed on some buses

We were stationary for around 25 minutes until another bus on the same route pulled in.  The young man got off our bus and onto the other bus; no problems with the dog at all and off he went.  We still had to sit and wait for the police to arrive.  Along with a fellow passenger, I went to the driver and asked if he could cancel the police so that we could be on our merry way and let the police deal with a more deserving case.  Was this the right thing for the driver to do in the first place?

The dog certainly didn't look like a threat and I could have understood if the puppy had been an adult dog, but it was three months old for goodness sake!  At the very least, bus companies should have a clear and consistent policy about dogs on buses.

By: Patricia


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Mr Toff ( how are your friends Ben, Maria etc? - all you of course).

Had it been a guide horse for the blind you might have been allowed on.
*Sally  25-Jul-2010 17:54

 
Tried to get on a bus the other day with my horse, you should have seen the look on the bus drivers face, what a laugh. Managed to get the horse to do a dump before we took off.
*Mr,Toff  25-Jul-2010 17:39

 
Jay

Apart from guide dogs there seems to be no way to predict whether drivers will let dogs on a bus. They usually, depending on the area, have the discretion to choose what to do in each situation and are not always consistent.
*another anon  21-Jul-2010 21:18

 
The other day I was on the bus and a man with a full-grown Boxer got on the bus, with absolutely no comment from the bus driver. I was so surprised I took a picture with my phone. The dog was on a thin leash, and just lay at the man's feet, although some passengers moved away because it obviously made them nervous. Made me wonder if I'd be allowed on with my lab...
*Jay  21-Jul-2010 20:53

 
I've had this experience myself with many drivers in London throughout my dog growing up since he was a puppy. But some drivers that don't mind dog / puppy allow you to go upstairs or at the back of the bus out of everybody's way, which is fair!! Then there are those drivers that dislike dogs because of their choice when there is No Signs to say 'no dogs'
Now my dog is a Staffie at 17months, I sometimes don't even bother trying to get the bus with my dog because stupid drivers like that doesn't help when you have to get from A to B to mesh up your day just over a dog being on the bus even though I am paying for the service, if the journey is walkable for myself and my dog then we would walk it =]
*LadyStaffie  18-May-2010 01:02

 
It seems the driver was acting in accordance to the regulations as he knew them. It's just a shame he didn't exorcise some discretion.

It's drivers like this that give the other pleasant, friendly and helpful bus drivers a bad name
*Youthful Griper  12-May-2010 20:40

 
You should've let him switch the engine off. Found this on the most useless TFL website:

Q: What is TfL’s policy on admitting dogs onto buses?
A: Passengers can bring an assistance dog on board without charge. Passengers can also take on any other dog or inoffensive animal, unless there is a good reason for the driver to refuse it (such as if the animal is dangerous or likely to upset other passengers).


Q: Why do I have to take my pet dog on the upper deck of a double deck bus?
A: The driver can use his/her discretion to direct passengers with animals or anything else brought on board to a part of the bus where they might be out of the way according to Passenger Service Vehicle regulations. This is normally to the upper deck on double-deck buses, and is not intended to inconvenience passengers with pets but to safeguard the interests of the majority of people on board.
The exception is dogs for the blind, because of mobility issues.
*Youthful Griper  12-May-2010 20:38

 
Today, I had to make my journey on the bus to take my 2 small dogs to the vets. Having travelled in the past on the buses with dogs before, I did not think it would become a problem when I entered onto the bus today. The bus driver told me that if I was to come on with my dogs then I would have to go upstairs. I was shocked and asked why? He just said its the "Policy of TFL, and that dogs have to go upstairs" I asked where does it say on the bus that dogs have to go up stairs? He just repeated himself and added its up to him. I told him that it would be hard for me to get upstairs with 2 dogs as the stairs are very steep, and as they are miniature Dachshunds, they shouldn't really be going up and down the stairs. I said that I cant carry them up as I suffer from a bad back. He didn't care and told me that I either get off the bus, or go upstairs. I said I'm not getting off the bus as I have to go to the vets. I asked him again, about where it says I have to take them upstairs, and he replied Im going to turn the engine off if you don't get off the bus or take the dogs upstairs. So I ended up going upstairs because I didn't want to miss my appointment with the vets. I had with me a bag and the dogs and found it really hard getting up and down the stairs with them both, especially as one of them doesn't even like stairs. The problem here is his attitude firstly, if he'd have been nice about it then I would have reacted differently. Secondly there was hardly anyone on the bus, so there was plenty of space. I have never experienced this before, and quite frankly I think that if "TFL" don't want dogs on the buses, well fair enough thats up to them, but they really need to make it perfectly clear that this is the case, by advertising this fact in the form of paper and not verbally with no proof to back it up.
*Anonymous  12-May-2010 20:18

 
There are john and at the moment it is "at the drivcers discretion"
I've never had trouble getting my dog on the bus but have been asked to take her up the back which annoyed me as enclosed spaces frighten her and its not like people wouldnt have to pass her anyway when we got off.
*Alexa  26-Feb-2010 18:07

 
are there any official rules or regulations concerning dogs travelling on buses
*john  30-Jan-2010 12:25

 
what is the official rule on dogs travelling on buses i.e. are there any standard conditions by the bus companies
*John  30-Jan-2010 12:21

 
This sounds like an A.rriv-a bus driver attitude and behaviour
*pinkypoo  08-Dec-2009 18:16


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