NEXT clothes quality
02-September-2010
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NEXT clothes quality

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Is it just me or has anyone else noticed a deterioration in the quality of clothes on sale in some of the main high street stores?  I used to shop regularly at NEXT, but find that the clothes are now often of such poor quality whilst at high prices, that I am no longer doing so.

Next Clothes, quality, made in China

'Made in China' seems to be on most of the labels and, whilst I having nothing against goods made in China, the 'feel' of the goods tends to indicate quality on the lower end.  NEXT are selling short-sleeved shirts 'from' around £25.00 and more, and they are of such poor quality that I am loathe to part with my money.  In fact, I often go around NEXT stores muttering to myself "What a load of rubbish all this is".  Am I going mad?  Or is this a common reaction?

NEXT clothes relying on past good reputation?

It seems to me that NEXT are relying on their past good reputation and the familiarity with their brand to sell rubbish goods at higher quality prices.  I can go to Tesco and buy a shirt of the same, if not better, quality than in NEXT for around £10.00 and often less.  Also with NEXT, I buy a pair of jeans or trousers for work, and find that the fabric in the seat quickly becomes very thin and holes appear.

I went into Monsoon yesterday to look at the so-called 'sale' in the men's section.  Yet again, 'Made in China' seemed to be the norm, and even at half-price, the shirts on offer seemed to me to be of a very poor quality.  Is it the same with women's clothes I wonder?  Are we being "ripped-off" by retail stores that we once trusted?  Or am I just getting old (at 39) and I need to start doing more shopping in Marks and Spencer and/or the supermarkets?

By: Alaneroberts


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miserablemoaininggit! Sorry but your name says it all . I have bought crappy expensive designer clothes that have not lasted one wash.
Yes, Next can be overpriced but also very reasonable. Yes, it has some cheap material and also some excellent clothes that fit me very well.
*happyeeness  02-Sep-2010 09:40

 
Knickerbockerglory, you obviously no little of 'affordable, smart, casual fashion' or 'relaxed and fun'. Poor you! You should have done a bit better at school, been a bit more ambitious, and then perhaps you could have learned to distinguish between 'quality' fashion and 'expensive junk' being sold by NEXT. I'm perfectly cheerful at the moment. I'm making a life in which I refuse to be ripped off by a crappy company like NEXT living off its past reputation. Yes, Knickerbockerglory, life is what YOU make it . . . poor you!
*miserablemoaninggit  01-Aug-2010 23:13

 
miserablemoaninggit - you said it!
I like Next fashion because it is affordable, smart, casual fashion. fashion style now is informal, relaxed and fun (unlike you!) :-))
If I want quality, I can find that too!
Cheer up, life is what YOU make it!
*Knickerbockerglory  14-Jul-2010 23:52

 
I needed a new mens leather trouser belt, and the only decent one that I have found in years was at Next, ok it was £20-00, but a hundred times better than the one that dropped to bits that I had bought for a tenner from "blue inc" it seemed to be the only decent one that Next had as well, (the other belts on sale there had weak looking buckles) when it comes to trousers I get the £6-00 ones from Asda and use them for DIY work once they start to look worn, I can't see any point in paying any more for them at Next as they will look worn as well after a while.
*Gainsborough lad.  19-Jun-2010 19:35

 
Knickerbockerglory, you are talking rubbish. The point of the original gripe is that NEXT are selling rubbish at high prices. I'm not interested in a Londoncentric view, comparing NEXT to the London boutiques - how ridiculous is that? The originator of the gripe clearly implied that at one time, NEXT did sell good quality goods, and now they do not. If they could do it before, why not now? £30 for a pair of jeans that become worn in the seat in a short period of time is just unacceptable. £30 may not be a lot of money to you, but to many people it is. A rubbish pair of jeans and a rubbish short-sleeved shirt for the summer at NEXT will set you back at around £60. Again, this is unacceptable. Saying that clothes made in Europe or the UK should set you back double is ridiculous; certainly not double the high prices charged at NEXT. As for your comments about easy, convenient shopping, it would be much more easy and much more convenient if NEXT started selling good quality clothes at the prices they currently charge, rather than being a greedy company whose one and only concern is their profit margin. That way, it is far less like that I would have to go to the trouble and inconvenience of taking the clothes back for a refund. Get real, Knickerbockerglory!
*miserablemoaninggit  19-Jun-2010 08:58

 
NEXT have good quality clothes for the price. Some of the clothes are poor quality but miles better than Freemans or Look Again, Kays, etc.

What I do not understand is people who complain and yet do not want to pay the price. There is nothing wrong with goods made in the Far East. Even the top designers have their items mainly made in the Far East. Factories may differ!

If you want clothes made in the UK or Europe or even the USA, expect to pay more than double the amount £££££. and the quality might be just a tad better. There are exclusive boutiques in London, if you want similar styles but expect to pay ££££££
I am really happy wearing clothes from NEXT. If I do not like an item, I return it. No fuss, just easy convenient shopping. Isn't that what we all want?
*Knickerbockerglory  12-Jun-2010 07:11

 
No, its not just you, hence I found this article after googleing next quality rubbish!
I have spent literally thousands at Next year after year for the past 10 years???? Not a penny more will be spent there. The materials are thin and inferior and I put a brand new pair of jeans on my son this morning and the button came straight off. 1 incident of many that have convinced me that enough is enough
*Mitch  18-May-2010 19:21

 
Yes we are being ripped of. I save a shop (can't remember the name) that had a shirt for £40 - and that was 70% off! And the websites are too hard to navigate and find out any kind of quality info and completely impossible to find out where they were made. Its just redicuous!
*ur mum  10-May-2010 20:54

 
You go gerl. Take your shurts back, and tell them they are a bunch of tirds!
*PTaker  28-Apr-2010 11:35

 
Create article and no, it's not just you. NEXT seem to be buying cheaper material. We are taking two polo shurts back today because they look like they have been attacked by moths. Your point re their leverage from previous good reviews is absolutely spot on. But, we are not stupid and they have a lot to lose.
*Cath  28-Apr-2010 10:21

 
I totally agree with you... NEXT should be re-branded as NEVER or return to selling good quality items; the last 5 items I purchased all had quality issues:

Ladies Stiletto Shoes - Toe wore away in 2 weeks, and I'm a zero walker, probably covering little more than a 175 steps a day!

'Luxury' Quilt Cover - After first wash lost 2 buttons, after 2nd wash 4 more buttons fell off! couldn't find receipt so re-stitched the ones I could find!

Jumper - Fabric pilling after 3 wears (Primark are actually better quality and a fraction of co£t)

Umbrella - Attempted to use for first time, unfortunately at a funeral, and the quality of the catch was so poxy it wouldn't stay up.

Black Slouch Socks - Bobbles came off after 4 washes and a hole appeared at the heel within another 2 wears.

Ironically, I was recently given a £10 NEXT Voucher; I may just go into my local store and explain my catalogue of disappointments and see if they will convert it into a trusty £10 note.... Let's see if they care about the 'Customer Experience'...

Thanks for the chance to rant I feel inner calm returning and I'm happy to find that it's not just me being picky :-)

Jay_McB
*Jay_McB  02-Apr-2010 14:20

 
I have read your comments about Next clothing and I couldn't agree more. I did used to buy clothes from there but the quality of them has gone downhill over the last year. They are using cheaper materials whilst still charging the same prices. Obviously when the recession hit they thought that the best way of saving money was to use cheaper material, and cheaper workers in China, who unfortunately do not produce quality clothes. Their clothes now have the same quality of Primark.

Whilst I did think their style was getting a bit predictable, I would rather have that back than the designs they are using now. They are awful. Keep it simple and stylish. Get new designers.

By the way, nothing wrong with M&S. Their Autograph and Limited Edition ranges are stylish, they just need to get rid of Per Una.
*Helen  22-Mar-2010 20:38


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