Listing designer items on eBay

I originally bought the gucci wallet from eBAY as a b-day present for my husband. I had it confirmed by a designer store.
However my husband preferred another that I had. so I relist the wallet to eBAY in good faith.
When the buyer recieved the wallet he decided it was a fake.
* I bought the wallet from eBAY not from the side walk of Spain..
* I had the wallet verified as genuine by a designer store.
* Had there been any doubt of it's authenticity I would obviously NOT have it relisted and would
pursued the original seller for a refund.
As is normal procedure
* All along I have requested that the buyer get a written confirmation from a Gucci store
(quoting the serial number as shown in one of the listing photographs I posted ).
And I would be happy to refund his money on return of the wallet.
* Now, where is the justice of this is:

I bought the wallet from Ebay. Paid £100.00
Had it confirmed as genuine.

Now paypal are telling me that the wallet is fake because of the support letter from the buyer
and told the buyer to destroy the item and refund his money.
Paypal have taken the money from my account and not returning the wallet so how can I take it
back to the store who verified it ???
Therefore, I lose TWICE not even my own fault.
It upset me tremendously that I end up in this sort of situation.
It is not fair to me.
I was treated badly by paypal and eBAY.
Not only loosing my money to the buyer and now owing the paypal some money.

I am in dispute with ebay at the moment over two movie posters I sent to a moron in the states who then claimed he received only one! he complained to ebay and opened a case, ebay found in my favour and closed the case, only for this idiot to open another case for item not as described?? and ebay found in his favour??? then ebay told him to send the items back to me for a refund, despite the fact he claims he only has one! I have not received anything, not one, two.. nothing!!! and yet ebay have given him a refund after telling me that they would wait until I had received the items back, unbeleiveable!!! so there we have it I am less two vintage posters, have no payment to show for it, have wasted many phone calls to ebay customer support (what a joke that is) and feel totally frustrated, anyone got any ideas??? am thinking about BBC watchdog programme.

Grant it eBay is bullying both buyers and sellers but especially the sellers with listing fess and end of auction fees. Almost anything that can be done eBay, except for their forum and breathing they will charge you for it. But don't blame them lets point the finger at the real culprit US. We allow them to do this by continuing to sell there and then complain afterwards. I'm done with eBay and proud of it. I've gone to www.mvptraders.com and I haven't looked backed!

Yep, i've had this nonsense myself :(

They deliberately wont talk about what 'they' see as illegal. Rules are random, from one customer to another, and every response was already typed about 4 years ago and never explains what happened 100% (or even 50% in my cases).

I attempted to sell an R4 DS cartridge with a new DS, and they stamped on my add within 30 minutes, telling me its illegal to sell that merchandise. Yet if I search, I found 100's of others working as dealers in the apparent illegal items, with even 30 day listings.

This is about the 20th problem i've had in 5 years, and in any other business, so many complaints would have seen them go under. Makes me laugh to have seen on TV that Paypal (known as a 3rd leg for Ebays funding), is even in the same building, yet they deny being connected other than a general connection of financing. I guess they don't use the same cafeteria or boardroom either then ?

It would appear Ebay has become a monster with legal procedures all of its own making and no control from anywhere :(

See the designer items and thier values are supposed to be a brand and even if you list them on ebay, it will indirectly popularizes the brand only.
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Ebay is becoming way to big for it's boots and is now this faceless giant that doesn't really give a damn about personal sellers or buyers and is more interested in the fees generated by regular business users. My experience with ebay has been relatively OK for buying goods, however, when it comes to selling it has been a complete disaster and their support response has been worse than useless, as they are not prepared to tell you the specific details of why a listing was removed. In a particular case I placed a listing which was removed after 7 days, where several units had already been sold, standard email was then issued by ebay to buyers where 1 buyer opted to raise a case in Paypal defining the transaction as "fraudulent", it would of been nice to of had the opportunity to send goods or refund prior to the case, but this buyer thought otherwise (probably due to the way in which ebay's email was worded). Anyway cleared this up and gave full refund and completed other buyers orders. After repeated attempts ebay failed to tell me why listing was removed and pointed me to a generic FAQ's section to work it out for myself. Changed the listing second time round to make it as simple as possible and removed links to manufacturer website etc, within 48 hours they pulled the listing again and this time kindly suspended my account for 7 days. I am now throughly hacked off and will take this as far as possible within ebay, even if this means writing to senior execs at their home addresses to get this resolved.

I think it's just about the quantity of listings you are allowed to have up at one time. The limit does seem to be arbitrary, and some sellers are able to have it lifted, but I think that involves providing eBay with a huge amount of your business information. But it doesn't mean you can't sell at all - it just means that the number of items you have up now is your maximum - when these end, you can list some more.
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I haven't had any problems buying and selling, but empathise with you all. I do agree eBay is now more geared towards bigger business than ordinary folk that wish to sell individual items. I also agree 100% with you about eBay customer services. I was disputing a 'voucher' offer that they gave me and I could not benefit from due to their technical errors. I went through the unsatisfactory and extremely limited online complaints procedure. I was told I could write to their head office (Dublin) if I was not satisfied with their response. I did that in June 2009 and I have never received a written response. They do not respond to complaints and when you get through to them on the phone they lie and tell you they are going to deal with it and then don't bother to deal with it.
I was advised by Consumer Services to send a recorded delivery complaint letter, which I did before Xmas (at a cost of £5) and they have ignored that. I have to send another recorded and then, if they don't respond, I can take them to the small claims court. Which I will do, out of prinicple. It is all over a £4 voucher and they could've easily sent £4 refund, but they chose not to. I guess they don't have to if they have a culture of ignoring customer complaints. It is costing me money to do this, but it has got to be done. These large companies need to be reminded of who makes them money and they need to respect us.
Having read these comments and been reminded of their lack of response to my last letter, I am not going to sell or buy on eBay anymore. Like others of you, I am going to tell my friends and business associates to boycott the site.

I hear you all the way and sympathize. My recent experiences with buying from Ebay auctions is restricted, everything is paid off, no outstanding balance and yet, even when I finally sign up for Pay Pal, I am still forbidden to buy select items from Ebay. I've attempted to leave several messages, I don't think they like to respond. I'm very new to Ebay auctions, but communicating back and forth is non-existent from their end. I may as well go to Craig's list or somewhere else. I wonder how the founder would respond, or does he even care?

You are right ,The customer services are a joke they dont have a idea about anything asked of them, Bring back the old style ebay please.

I couldn't agree more! They do need serious competition. Someone with serious experience like Mr Branson could give them a run for their money. They disgust me!

Should read....see above for continuation! See my first and second para' s (too many words!) Thanks.