Listing designer items on eBay

I think it's just about the quantity of listings you are allowed to have up at one time. The limit does seem to be arbitrary, and some sellers are able to have it lifted, but I think that involves providing eBay with a huge amount of your business information. But it doesn't mean you can't sell at all - it just means that the number of items you have up now is your maximum - when these end, you can list some more.
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I haven't had any problems buying and selling, but empathise with you all. I do agree eBay is now more geared towards bigger business than ordinary folk that wish to sell individual items. I also agree 100% with you about eBay customer services. I was disputing a 'voucher' offer that they gave me and I could not benefit from due to their technical errors. I went through the unsatisfactory and extremely limited online complaints procedure. I was told I could write to their head office (Dublin) if I was not satisfied with their response. I did that in June 2009 and I have never received a written response. They do not respond to complaints and when you get through to them on the phone they lie and tell you they are going to deal with it and then don't bother to deal with it.
I was advised by Consumer Services to send a recorded delivery complaint letter, which I did before Xmas (at a cost of £5) and they have ignored that. I have to send another recorded and then, if they don't respond, I can take them to the small claims court. Which I will do, out of prinicple. It is all over a £4 voucher and they could've easily sent £4 refund, but they chose not to. I guess they don't have to if they have a culture of ignoring customer complaints. It is costing me money to do this, but it has got to be done. These large companies need to be reminded of who makes them money and they need to respect us.
Having read these comments and been reminded of their lack of response to my last letter, I am not going to sell or buy on eBay anymore. Like others of you, I am going to tell my friends and business associates to boycott the site.

I hear you all the way and sympathize. My recent experiences with buying from Ebay auctions is restricted, everything is paid off, no outstanding balance and yet, even when I finally sign up for Pay Pal, I am still forbidden to buy select items from Ebay. I've attempted to leave several messages, I don't think they like to respond. I'm very new to Ebay auctions, but communicating back and forth is non-existent from their end. I may as well go to Craig's list or somewhere else. I wonder how the founder would respond, or does he even care?

You are right ,The customer services are a joke they dont have a idea about anything asked of them, Bring back the old style ebay please.

I couldn't agree more! They do need serious competition. Someone with serious experience like Mr Branson could give them a run for their money. They disgust me!

Should read....see above for continuation! See my first and second para' s (too many words!) Thanks.

continued....
to check carefully before bidding), and as I would not offer her a refund, she threatened to leave negative feedback (I have informed eBay of this feedback extortion and they have chosen to ignore it). I offered her money towards dry cleaning as a resolution (even though there was nothing wrong with the dress - but I wanted her to be happy with it). Anyhow, I heard nothing from her for a month, so I assumed she had given up on lying - and then she left me defamatory feedback. I couldn't believe it! She left feedback saying the dress was dirty. I complained to eBay (and sent 160 emails to various customer service departments / copy and paste is a wonderful invention!), however....they sent 1, yes ONE response to my many queries and questions (including, how do I complain to eBay about their awful customer service?) and they said that despite the fact they would love to help and remove the negative feedback - they can't becasue the buyer is entitled to an opinion! WTF? LOL I nearly fell off my chair! I've now told them that I've complained to Watchdog and the National Press and that I will have to close my account (which I will as I am not going to have some jumped up so and so ruining my rating). I have serious issues with eBay! Does anyone know how to actually complain to them? It's impossible from their site. They are a faceless and spinless monster. Any help appreciated! Thanks.

I agree and have had similar problems. I am quite new to selling on eBay and recently listed 10 authentic designer items (I have proof and receipts of their authenticity) but had the follwoing problems. They initially removed all my designer items saying I had 'violated their intellectual property rights ' and they were banding the word 'counterfeit' around! And then when I complained they said they had made a mistake and reinstated them...the problem was they gave me a weeks ban - so I could NOT reinstate them! Then no sooner had I resolved the issue - they did exactly the same again - this time they gave me a 30 day ban...I complained and they said they had made a mistake and reinstated my items (you can imagine how peeved I was as it takes forever to list this stuff plus buyers get emails saying your things have been removed and they lose faith in you as an authentic seller, despite your hard efforts to build up good feedback). I told them I was reporting this poor treatment and victimisation / lack of customer service to Watchdog. They responded though not in a timely and effective manner. That was a few weeks ago. This week however has been equally frustrating for me...a nasty piece of work called 'gorgeouschelseagirl' (I'm naming and shaming here), left me defamatory and negative feedback (she lied outrightly about the dress she bought from me...I sent it to her in perfect condition - it was brand new and immaculate) and she wanted a refund as it 'smelt of mould'! It did NOT! (I think it just didn't fit her). I don't offer refunds as clearly stated in the description, as I am not a business (buyers are advised ............to be continued...see below...

Stephen.rowe@lycos.com
I was suspended recently without just cause and also a handbay was taken off ; so called breach of copywright and yet others are on there still. Ebays should get together to form the list page which directs buyers to other auction sites, Let me know if intrested and I will organize a conference of intrested sellers.

Hi There
As someone who has traded on Ebay for many years but has now decided to leave what has become a haven for buyers and a minefield for sellers I thought I would add my gripe as it directly relates to the above.
Having purchased a new Epson printer on Ebay (with warranty) I was amazed to discover that when I had a problem with it it could not be dealt with under warranty. I spoke to Epson UK direct who informed me that all warrantys on Epson products (even if brand new) are void if the item was purchased on Ebay.
Having submitted a request for refund through PayPal I then contacted Ebay asking what their position was. I cited that (as per the blog above) Ebay were quite happy to block listing of trademark items without full authenticity, would they now block Epson items sold with a warranty as they now had knowledge no such warranty exists.
After 2 weeks all Ebay have done is replied 4 times to my emails with answers that bear little or no relation to the question asked. I know frok past experience this is a deliberate ploy by Ebay, when faced with a question hey do not want to answer directly they reply with spurious answers, obviously hoping the other person will give up
It seems that if you are Louis Vitton or Omega or some other big trademark who can afford to give Ebay back handers to protect their overpriced market then you can get listings blocked, but if you are a poor guy on the street getting duped by false warrantys Ebays could give a toss.
SO BEWARE!! Epson items sold on Ebay do not come with a warranty no matter what the seller says and dont bother troubling Ebay with it...they are in collusion.

Ebay used to be a good place to buy and sell but in my humble opinion it has really gone down hill from what it once was. Personally I do not bother with it any more.

They have got too big too expensive and people always want something for next to nothing.

The last time I used them was a few years ago I sold my car a I needed money The car was worth around £1500 even my mechanic that looked after my car aggreed that was reasonable but I listed it for £800 someone email me asking me to take £350 then another wanted a discount because he was a student!

I even listed a treadmill and people kept emailing me asking for it cheaper I paid over £200 and was asking £30 yet they still wanted it cheaper. In the end I got fed up with the lot and took the treadmill to the local dump and threw it away, I would rather do that than reduce the price and practically give it away.

Sorry ebay I just do not like your site anymore. Even your name annoys me now

Someone big needs to take them on, hey google you listening?

Hey bluekr - this link is in my favourites as I've been genuinely surprised as to how 'big brother' ebay have become, simply because I have had to go through a similar situation recently. My account is now closed after quite a few years and 100% feedback until this one recent idiot who helped me realise that they were not there for the honest and decent member - ME. Hardly a life and death situation to keep open an account such as this, right?

I'm so sorry for your plight but would like to thank you for bringing to everyone's attention just how little customer care really means to them. I will now constantly make people aware of the site and it's 'moderators.'