19-March-2010

Sky Movies PIN number annoying

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Every time I try to record a film on Sky Movies, I get the “Enter your pin number” message at the bottom of the screen and the film doesn't come on until you enter this pin number. I phoned sky about this and basically asked them if I could get rid of this procedure as it was inconvenient. They told me that it was for parental control and it goes on all night until early morning.

I don't have any children living at home (they are all grown up now and even if I did have young ones in the house, I don't think they would be up all night watching movies on Sky. So I’m starting to wonder if they are really doing this to stop you recording films when you are not there. Well if that’s NOT the case, then why can't you override this annoying pin number?

I only used to record films because I wasn’t around at the time they were broadcast and wanted to watch them later on - at my convenience! They have basically taken away your right to choose when and where you watch the film and I for one will probably cancel my sky subscription because of this. Without the facility to record films unattended Sky Movies isn't really any good to me.

Besides, the amount of new movies you get on there each month is actually decreasing so when I think about it, is it really worth £36 per month? Also, I think the service you get from Sky is getting worse anyway. Just ask anyone who has tried to phone Sky customer service with a fault or a complaint recently. It’s not a pleasant experience and has been going that way for years and years with no sign of improving in my opinion!

By: Mr James Algie

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The pin number is a legal requirment if sky did not put pins on age rated movies we would have to watch films which are rated as pg all day you can still record a film even if it asks you for a pin..the pin number automatically be's removes at eight o clock..the pin number is the last four digits of you card by default however all the cards have recently been changed therefore its the last four digits of your old card if this does not work its simply because your not puting it in correctly or you have changed your pin and have forgotten its, its not sky's fault so stop crying about it, deal with it and move on..if u want to cancel go ahead sky have millions of customers losing you isnt goin to make much of of difference...i have sky movies as use all know nearly every film on sky is repeated time and time again so even if you didnt record it or have no idea wat you pin is watch a repeat or call in an get you pin simple

blahhhhh 02-Feb-2010 15:45

We perfectly agree with you. We were not aware of their poor service before subscribing. Now waiting for the contract to be finished to disconnect

Chris 27-Jan-2010 19:47

What time does sky let you watch 12 without pin?
Me and my son wanted to watch a movie but could not remember the pin so we had to record it and wait till the time was right!!!

Facebookmex 30-Dec-2009 19:36

I had the same problem today, last 4 digits of viewing card was not working this time. Then I remembered they'd sent out a new viewing card recently, so I tried last 4 digits of the old card number & that worked!!

Colinho 26-Dec-2009 11:32

how do I find my pin number and it aint the last 4 digits on the card

steamboat 06-Dec-2009 17:30

Having added ESPN and paying for it My screen tells me I have to subscribe!!!

Having added a Sky + box in my bedrom I am unable to use my pin

Rang thr appropriate numbers on land line and mobile - Technical help press 1- Did so (several separate times) - dis-embodied voice- not recognised

At this rate Inclined to cancel the whole thing! Incompetence would appear to prevail

Bob 01-Nov-2009 13:29

You can record just fine when not there even with a pin, you are making out that there is a problem when there isn't. open tv guide punch in the channel number of the film you wish to record, use the right arrow to get to it, then press record, it adds it to the planner, it will record it regardless of pin. I have done it this way for years never had any problem, you don't seem to understand how it works, if you wish to record a programme that is on a different day, its -tv guide-punch in channel number, use the yellow button to advance the listings by 24 hrs and the blue to decrease it by 24 hours, use the right and left arrows till you get over the programme then hit record button, it adds it to planner simple.

bob 07-Oct-2009 15:08

I have tried the last 4 digits on my card but nothing.. really dont know what to do!! anyone out there have any ideas!! please help

samm 06-Oct-2009 11:11

really cant see what the problem is if you are out the film will still record even with pin protection on it simply justs asks for the pin to view the film when you access the planner.

buzz 03-Oct-2009 11:42

I too was having this problem. Sky said there was nothing they could do about it.
However, you can disable the PIN number. Go to: Services > Parental Control and change the setting for "PIN on Pre Watershed playback" to OFF.

twosheds 21-Sep-2009 16:51

everyones pin is the last 4 digits on your sky card

HD 04-May-2009 14:05

Is there anyone who knows how to hack into the Sky, Sky+ or SkyHD box to permanently disable this unwanted feature? I'm prepared to pay...

FT 04-Apr-2009 19:42

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Sky Movies PIN number annoying

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