Sky Movies PIN number annoying
02-September-2010
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Sky Movies PIN number annoying

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Every time I try to record a film on Sky Movies, I get the “Enter your pin number” message at the bottom of the screen and the film doesn't come on until you enter this pin number.  I phoned sky about this and basically asked them if I could get rid of this procedure as it was inconvenient.  They told me that it was for parental control and it goes on all night until early morning.

Sky Movies PIN number

I don't have any children living at home (they are all grown up now and even if I did have young ones in the house, I don't think they would be up all night watching movies on Sky.  So I’m starting to wonder if they are really doing this to stop you recording films when you are not there.  Well if that’s NOT the case, then why can't you override this annoying pin number?

I only used to record films because I wasn’t around at the time they were broadcast and wanted to watch them later on - at my convenience!  They have basically taken away your right to choose when and where you watch the film and I for one will probably cancel my sky subscription because of this.  Without the facility to record films unattended Sky Movies isn't really any good to me.

Besides, the amount of new movies you get on there each month is actually decreasing so when I think about it, is it really worth £36 per month?  Also, I think the service you get from Sky is getting worse anyway.  Just ask anyone who has tried to phone Sky customer service with a fault or a complaint recently.  It’s not a pleasant experience and has been going that way for years and years with no sign of improving in my opinion!

By: Mr James Algie


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"The pin number is a legal requirment...."
Ok, that is fair enough, but why the hell do you have to re-enter your pin number each time you browse to a different channel when you have only just entered in your pin a few seconds ago?
There is no excuse, the software is just annoying. I cancelled my subscription for this and a few other gripes which were because of the poor user experiance with the software. Another annoying feature is the inability to simply remove channels from the listings so that you do not get a blue screen telling you that you have to pay to watch the channel when all you want to do is skip it! (more annoying when you cancel and drop-down to their free-to-view subscription).

I'm happy now with FreeSat, I can choose what channels are available, first thing I removed was all those annoying Jewelry channels!
*Mikeyb  01-Sep-2010 16:44

 
I think its stupid that sky movies have put a pin protection number on when everybody downloads movies anyway
*michael  28-Aug-2010 20:34

 
You can change the pin to whatever you like and easily through your sky account online!
*Depecheiw  05-Jul-2010 17:35

 
THANK YOU blahhhhhhhh I for got me pin have done for months and months you shold of herd me reack when it worked !! :D:D
*Jaz  25-Jun-2010 22:32

 
The pin number is a legal requirment if sky did not put pins on age rated movies we would have to watch films which are rated as pg all day you can still record a film even if it asks you for a pin..the pin number automatically be's removes at eight o clock..the pin number is the last four digits of you card by default however all the cards have recently been changed therefore its the last four digits of your old card if this does not work its simply because your not puting it in correctly or you have changed your pin and have forgotten its, its not sky's fault so stop crying about it, deal with it and move on..if u want to cancel go ahead sky have millions of customers losing you isnt goin to make much of of difference...i have sky movies as use all know nearly every film on sky is repeated time and time again so even if you didnt record it or have no idea wat you pin is watch a repeat or call in an get you pin simple
*blahhhhh  02-Feb-2010 15:45

 
We perfectly agree with you. We were not aware of their poor service before subscribing. Now waiting for the contract to be finished to disconnect
*Chris  27-Jan-2010 19:47

 
What time does sky let you watch 12 without pin?
Me and my son wanted to watch a movie but could not remember the pin so we had to record it and wait till the time was right!!!
*Facebookmex  30-Dec-2009 19:36

 
I had the same problem today, last 4 digits of viewing card was not working this time. Then I remembered they'd sent out a new viewing card recently, so I tried last 4 digits of the old card number & that worked!!
*Colinho  26-Dec-2009 11:32

 
how do I find my pin number and it aint the last 4 digits on the card
*steamboat  06-Dec-2009 17:30

 
Having added ESPN and paying for it My screen tells me I have to subscribe!!!

Having added a Sky + box in my bedrom I am unable to use my pin

Rang thr appropriate numbers on land line and mobile - Technical help press 1- Did so (several separate times) - dis-embodied voice- not recognised

At this rate Inclined to cancel the whole thing! Incompetence would appear to prevail
*Bob  01-Nov-2009 13:29

 
You can record just fine when not there even with a pin, you are making out that there is a problem when there isn't. open tv guide punch in the channel number of the film you wish to record, use the right arrow to get to it, then press record, it adds it to the planner, it will record it regardless of pin. I have done it this way for years never had any problem, you don't seem to understand how it works, if you wish to record a programme that is on a different day, its -tv guide-punch in channel number, use the yellow button to advance the listings by 24 hrs and the blue to decrease it by 24 hours, use the right and left arrows till you get over the programme then hit record button, it adds it to planner simple.
*bob  07-Oct-2009 15:08

 
I have tried the last 4 digits on my card but nothing.. really dont know what to do!! anyone out there have any ideas!! please help
*samm  06-Oct-2009 11:11


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