No choice for broadband in Hull
02-September-2010
*
* Your Gripe Gripe List Quick Gripe Comments Gripe Poll Resources Contact Us Advertise Home *
* prev
next *
 

No choice for broadband in Hull

Your Ad Here Post a comment Post a comment 
Related Gripes Related Gripes 
Random Gripe Random Gripe 
Feedburner Gripes by email 
 
 

Everybody in the country has a reasonable choice of broadband providers except us in Hull.  Kingston Communications has a monopoly here and I have to say that I haven’t been too impressed so far.  Why can't the regulator force them to open up to the competition in this area?

Hands on a keyboard, no broadband choice in Hull

We should be able to choose a different broadband provider if we are not happy with the service.  Apparently it’s not even illegal that we don’t have a choice of land line or ISP and personally I reckon that it should be!  The current situation and in particular the lack of choice can’t be good for Hull or potential customers.

I only use a dialup connection at home as I refuse to pay Kingston Communications for broadband.  I’m not sure I believe their claims as far as pricing is concerned either.  For example not so long ago we were told that all prices for domestic phone lines where coming down, well my bill went from £20 per quarter to £40 per quarter!  I can’t vouch for other customers though, but I'll stick with my dialup for now.

I suspect that I’m not the only one that’s fed up.  I reckon if we had a choice of ISP’s then the competition would force Kingston Communications to improve.  They would have to or they would lose all their customers and go bust.

I’ve actually heard of people moving out of Hull purely because they're not happy with the broadband here.  The day we get BT in Hull (more expensive or not) I think I’ll be having a party!

By: HullGhost & Panyan


Other Related Gripes

No Internet connection - help!
Fibre to the home, a missed opportunity
Great all round service from BT and Sky
I'm not stealing your Wi-Fi
Trouble getting Sky Broadband
Moving house and taking your broadband
BT Total broadband problems
Cancelling Tiscali Broadband
AOL helpline can be patronising
Security on the Internet
Sorting out my noisy phone line
Oh no, not another Talk Talk gripe
PlusNet broadband problems
Talk Talk poor customer service
Automated telephone services
Problems with BT
Broadband problems with Sky Plus
Difficulties getting broadband
Unlimited broadband from ISP
Broadband - superhighway or dead end





Visitor Comments

Please read this before you post

Enter your comments in the space below

Name or nickname


Remember my name



 
There is hope for people in hull . Have a look
http://www.serverx1.net
£24.99 a month
Then use any VOIP serivce provider like http://www.vonage.co.uk/call-plans/vplanuk/ £5.99 a month for unlimited uk calls
*maybe some hope  27-Aug-2010 09:31

 
There is hope for people in hull . Have a look
http://www.serverx1.net
£24.99 a month
Then use any VOIP serivce provider like http://www.vonage.co.uk/call-plans/vplanuk/ £5.99 a month for unlimited uk calls
*maybe some hope  27-Aug-2010 07:13

 
There is hope for people in hull . Have a look
http://www.serverx1.net
£24.99 a month
Then use any VOIP serivce provider like http://www.vonage.co.uk/call-plans/vplanuk/ £5.99 a month for unlimited uk calls
*maybe some hope  26-Aug-2010 22:58

 
There is hope for people in hull . Have a look
http://www.serverx1.net
£24.99 a month
Then use any VOIP serivce provider like http://www.vonage.co.uk/call-plans/vplanuk/ £5.99 a month for unlimited uk calls
*maybe some hope  26-Aug-2010 22:22

 
There's not much hope for Hull. It's a place for kebabs and fish and chips as every shop is a takeaway. You would be hard pressed to purchase petrol in Hull.

Not much need for Broadband, it's required in more productive parts of the country.
*BT Financial Engineer  26-Aug-2010 22:00

 
I have been in contact with the director or broadband at virgin media and asked in a email if or when they will be comming to hull. here was his reply!
Unlike BT, Kingston do not wholesale their product and we do not have our fibre optic cable network in this area .. for historical reasons that I'm not clear about.
Thanks for the contact; we'll look at the opportunity.
So fingers crossed if we push hard enough we might get somewhere with them!
*gary  26-Aug-2010 21:52

 
I would love to join that party if any other service enters to hull.I just moved to hull and found about KC which has ridiculous customer services and policies and unfortunately I have to stick with them only because thats the only telephone and broadband provider in Hull..They are sick people with sick policies and a sick company! I was so happy with virgin media before:(
*Haich  24-Aug-2010 16:55

 
completly agree!
i recently improve my broadband package and was told I would recieve a free router with the new package which I would only have to pay £5 for the P&P. A month has now passed and after many calls to karoo they say the the way I can get a router is to go pick one up from the service desk but I will still have to pay the postage costs.

if I had any other choice of ISP I would without a dowt throw a huge party XD
*anhero  06-Aug-2010 16:15

 
As I understand it the problem with Hull is that the telephone network is so outdated that ONLY kingston communications will service it. The cost of setting up a proper network that the rest of the country has is simply out of range for hull unfortunately.

Simply put - move out of hull if you want to enter the world of digital communications - or have satellite broadband!!

SORRY!!!
*paulm  06-Aug-2010 07:18

 
I totall agree with the above statement in its entiretry, not only do we not get a price but we pay way above what bt and talk talk offer. I believe its against our rights not to have a vote on this out of control situation. I am strongly considering moving home because of the bad service and unfair pricing from kc. I will soon be starting a partion to get peoples votes on bt lines I hull and sending a copy to bt and kc!!!
*robert vernon  27-Jul-2010 14:56

 
My Dad wrote to Ofcom several years ago and they stated that technically KCOM dont have a monopoly - rather there is no one willing to compete with them
*lizzie  03-Jul-2010 13:53

 
Air Net are rolling out more services in Hull. www.serverx1.net. They are working in Newland Avenue and Victoria Dock. They are looking to rollout to HU5 - Fairfax Ave in July. Once they have 2 or 4 people wanting it in an area they will rollout.
*psa@hull  03-Jul-2010 12:18


View more comments on this gripe


 
*   *
* © 2000-2009 The Weekly Gripe. All rights reserved. Please see our privacy policy and disclaimer.   Site Map *