Basic manners cost nothing
02-September-2010
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Basic manners cost nothing

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Are these foreign words to shop cashiers?  This is just one example but it seems to happen all too often these days.  I was in my local Sainsbury doing some shopping, and as the cashier finished swiping my items, he stopped, looked at me and stuck out his hand for the money.  No telling me the amount and of course no “please”, just a look as if he’s done me some great service or he’s expecting me to read his mind and guess what the total amount is!

This meant I then had to step back to see the till and screen with the amount on it.  As I handed over my cash to pay for the shopping, there was no “thank you”.  And finally to top it all off, the handing back of my change is done by simply dumping all the coins in one go into my outstretched hand without even looking at.  Needless to say there is still no “thank you”.

Someone's hand holding loose change - manners cost nothing

I know that this is not the 1950’s when people would tip their hat to each other in the street and good manners were absolutely essential.  Also, forget the training that you would think cashiers must receive from their employers in ensuring good service.  But what I really can not understand is the mindset of these people, and the fact that it does not even extend to a simple “please” and "thank you".

These are the most basic manners that everyone should employ in their day to day dealings with other people.

By: Tazdevil


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I understand you frustration, But dont holiday in Malta any time soon, they are the rudest people on the planet. I had my change constantly thrown on the counter. I had cheese I ordered from a deli counter bounce so hard on the counter that it fell to the floor. I have had in one ice cream shop, get this, with no customers in it accept myself and kids. completly ignored by staff who were chattering behind the counter and when I asked could we order she turned her back on me and walked out the back needless to say we left. The lack of service there is totally unacceptable. I then laughed because on our last day there my husband showed me a very beautiful ring in a jewellery shop that he wanted to buy me. I thanked him for the thought but I told him he would have to buy it over my dead body. I said that every time I looked at that ring it would remind me of the rudest people in the world.
*Raisa  25-Jul-2010 23:29

 
Given the sickening selfishness of the society we have created, is there any remaining sense in teaching manners to our own children? If we teach children manners, doesn't that make them vulnerable/disadvantaged to the apparently much higher percentage of brats-to-be-adults with whom they must compete to survive and dare I say it, prosper?

It's saddening to ask this question, but I see boorish and bullying men and women everywhere obviously doing very well out of it.
*Parent to be  15-Apr-2010 19:11

 
You should go to Youtube and listen to Scott Mills from BBC Radio 1 and the scenarios with the Glaswegian pizza restaurant guy.

This is the rudest guy in the world. To him, you are a pain if you call to order a pizza. He works the pizza place and Scott and Chappers calls up for orders.

This is real and not some set-up. It's truly brilliant!
*2 Mercian  31-Mar-2010 13:29

 
think thats bad ? try to see it from a cashiers view. Faced with dozens of rude, abusive customers every shift. Doesnt excuse that cashiers behaviour though.
But what excuse does a customer have to be rude to any member of staff? We each deal with anything up to 100 of u people in a days work so shouldnt it be me and workers like me who should unpleasantly offload our frustrations onto u? There is only 1 of me and 100 of you.
Just because Im wearing that damn uniform I guess certain apes think they can say whatever they want. but heres some food for thought, next time a customer becomes abusive they might just have a fed up cashier politely ask them if they want to finish the conversation outside, once there they can get seven shades of crap knocked out of them. Not so brave with your words now are you?
*stupidcustomers  31-Mar-2010 06:57

 
My local Sainsbury's has the most amazing staff They are always polite in fact some are 'over the top' when it comes to manners and I feel they try too hard compared to other super markets in the area (and we have them all). I thought they must have very good training and all I can say is report this person as I feel th management would want to know of his less than even acceptable manners.
*Amelia Jade  06-Jan-2010 19:07

 
If you're ever in New York, try the D'Agostino supermarket on Columbus Avenue and 91st street. They have the worst service known to man.

They have five aisles, but only two will be open. The cashiers take their time, and the lines are huge. Every time I'm in there the customers are driven crazy. The manager won't open up another aisle unless I say "better service, or I'm out of here!"
*Ben  10-Nov-2009 17:00

 
As a cashier myself, I can think of a many occasions in which a succession of rude, obnoxious customers can wear you down until a polite customer feels our frustrations. Unfortunate, but cashiers are only human.
*Mickey  26-Oct-2009 01:41

 
Customers could be nice to cashiers too. we are just doing our job so stop being rude. not all cashiers are rude, some of us actually like doing our job till customers behave rudely with cashiers knowing that we cant do anything seeing as in we might lose our jobs.
*cashier  04-Sep-2009 05:21

 
Basic manners cost nothing. You don't have to like someone; just show them a bit of politeness when dealing with them.
*Terry  22-May-2009 17:38

 
There's one particular cashier in my local Co-Op who does the exact same thing, no please or thank you, no telling me the amount, just sticks his hand out and looks at me. One of these days I'm going to just stare back at him until he says something!
*Shop Fan  13-May-2009 14:55

 
I dont use Sainsbury's for this very reason! The cashiers' are quite rude. I have found that the cheaper supermarkets have staff that are a lot more polite
*golightly  13-May-2009 14:31

 
allergic to tesco rudeness,

How silly of you to drive a 30 mile trip for the sake of £2. Basically you used it up on the fuel for the journey. You had a bee in your bonnet over it but you could not wait until your next visit. I'm sure it was a genuine mistake and I can't believe you were shouted at, mocked and ridiculed.

I've never witnessed this behaviour in any of the Tesco branches I have shopped at.
*Mike Granger  15-Sep-2008 16:06


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