Slow people at the checkout
12-May-2008
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Slow people at the checkout

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I am no conspiracy theorist. Nor do I own an anorak, but I feel it only fair to offer up to the public the opportunity to comment upon an insidious and growing problem.  I have tried to come up with a collective noun that fits the bill, but could only manage one with a hyphen; Slow-People.

Trolley's snaking into the distance at a supermarket

Where these people come from I have no idea.  Perhaps they belong to some government department briefed to ensure diversity in supermarket queues.  Invariably female, (yah boo to all of you who allow a sharp intake of breath at my boldness) these grocery agent provocateurs are meticulous in their obfuscation and dithering.

Not content with packing and repacking bags at the pace of an arthritic snail, these incredibly slow people will wait until they have completed the task to their inevitably high standards, before searching for a purse.

Cash will never be offered where a fistful of vouchers will do.  This in itself introduces further delay, as often; the vouchers are no longer current or only apply to special jars etc.  Oblivious of the grumbling in the queue behind her, voucher woman will trundle off around the store again, looking for the correct jam or whatever it is before returning with a smugly self-satisfied smile as if expecting applause to break out all around her.

In a society, which eschews violence I would hope good, decent people everywhere would agree that more should be done by supermarket designers to ensure peace in our aisles and a quicker, more pleasant shopping experience for all.

I suggest an addition to the Cash Only and Wide Aisle facility.  I've even thought of a name for this new addition to the local supermarket, it's called "The I Don't Want to be Punched aisle."


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I feel your pain. Maybe you should check this video out... it's funny cos it's true!

http://www.videojug.com/film/how-to-choose-the-fastest-shopping-queue
*davo  09-Jan-2008 18:16

 
Wow, that was brave.

I can empathise with you. Shopping from the till is a huge no no and just gets me. I’m not sure if that is a female exclusively trait, however.
I do not do that but feel sometimes that I’m pressured at the till when making purchases. I do not rush anymore and do things at a pace that suits me, without unnecessary delays.

I few months ago I dropped my debit card prior to making a payment. A simple mistake that was greeted with verbal disdain from the next in the queue. He shot me a look, and if looks can kill….
So sorry fella, I’m going to take my time so I get it right.
*Paul  06-Dec-2007 23:27

 
I am a woman but I agree with you completely,there are people, especially in the market place that have no consideration for anyone else and sad but true they are mostly women. These people have nothing to do and they dread going back home to their empty lives and therefore seek attention in the form of irritation, because that is the only way they get any.
I love the name you choose for the extra special aisle but what do you think of my suggeetion, they should have a special door for those people so that we can instantly recognise who not to tag behind
*nicky  04-Dec-2007 22:20

 
I SO agree with the poster who complained about checkout staff who start processing the next person's stuff while you're desperately trying to finish packing your groceries. However, I now consciously slow down, much to their annoyance. We are the customer, after all. And while I can't stand unreasonably slow people messing around with small change, I hate ignorant checkout staff even more.
*Deb  30-Sep-2007 00:29

 
Everybody needs to chill. Calm down there are far worse things to live with.Q is right ...choose your time to shop or go online.There but for the grace etc. one day you may be the old lady in the queue who has chosen her time to shop among other people just for a little bit of human contact.One day you may be the struggling mother who cant manage without coupons.Live and let live, there's enough time and space for all of us.
*sassy  09-Aug-2007 17:10

 
My gripe is that when you have paid for your shopping, why do the cashiers start to scan the new customers shopping when you havent even had enough time to pack your goods?
*Jenna from mansfield  07-Jun-2007 18:51

 
agree

Another good solution would be to remove all parent and child parking bays from supermarkets. Why do we want/need to encourage people to bring 3 screaming kids out shopping? It's not a family outing you know...

I also think I know where these people come from. They are the same folks who do the unpredicatable stop on pavements. When you are walking on a busy pavement and the person in front of you simply stops dead, for no discernible reason, make a mental note of their face - and never, ever join a supermarket queue with them in. I must admit I am trying to perfect the art of queuer/cashier judging at the moment - I can skim the lines of people and make a snap judgement who to queue behind. A few tips - never queue behind a family on a day trip, be wary of old folks (although some can surprise you). Anyone talking on a mobile is a no-no. IF they manage to come off the phone while still checking out, they will invariably start chatting to the cashier, ar anyone else nearby - its a verbal diarrhoea thing, and very slowing.
*Devongirl  07-Jun-2007 10:41

 
How about a checkout where the sales staff are not allowed to enter into any kind of discourse unless it is to do with a query on the purchase. AND what about all the old people - why do they have to go to supermarkets at week-ends? surely they have enough time during the week. They make shopping twice as long as it should take shuffling about the place!!
*TT  05-Jan-2007 20:31

 
Yes And how about the people with about 20 items in the 10 items or less queue; they always get away with it, and have you noticed that one of the items is always a bottle of Vodka ? Grrrrrr
*Grumpy  14-Dec-2006 13:00

 
And wimmin who stand in a cash point queue and then only fumble around in their handbag then purse to get their card out once they're acctualy at the machine. Why not try getting the card out before you get there as surely you must know what you're about to do.

Procedure then reversed as they stay by the machine to put away their cash, card and of course a mini statement which they've had to read first.
*Tony  28-Nov-2006 12:38

 
You see the Literal Logger thinks it is God who controls the queues. But according to Chaos Theory God does not really exist. God has nothing to do with it. God does not control the niceness of people in the queue. The situation is also quite outside of the control checkout operator supervisor. They have no real authority over the numbers of people shopping in the supermarket or the right to hire further checkout operators when necessary. They cannot magic something out of nothing. The checkout supervisor is not a professional, merely just a hired hand with some authority over the physical operation of the tills and the money they contain. They have some authority for the correction of misplaced prices. That's all. If whilst you're waiting in the queue you are contemplating the very reason for your existence, it won't make it go faster.
*Q  22-Nov-2006 22:16

 
While your complaint is quite valid,alas I believe you are directing it to the wrong people. While some customers can be slow,it is the sales associate or clerk who is responsible for the pace of the queue,(line in the States). When an elderly person or someone else who may not be aware of the need these days for getting in and getting out quickly,the one in charge,(at least ought be),is the professional. By anticipating the possible delay and adapting,(perhaps by totaling out the order,ringing the next patron and collecting on the previous order when the till opens for the next transaction or whatever may be appropriate for the given situation),the bottom line: It is the paid professional that must control the stream, not just allow it to flow as the customer dictates. That being said, in how much of a hurry need we really be to see a fellow citizen as an obstacle to OUR forward progress rather than give the benefit of the doubt that they may be doing their best and remember,"There but for the grace of God, go I." I get just as frustrated as you with delays, but I try to view it, at least possibly, as a flaw with my own state of peace and composure as much as the failure of another to clear the way for self-important little ol' me.
*The Literal Logger  21-Nov-2006 21:27


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