Problems with CSA payments
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I am absolutely fed up with the CSA. I guess you could say that I am one of the lucky ones since I have actually been receiving payments through them, albeit not regular and often there ends up being a mess up of some sort and I end up having to ring them up. |
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Today was another one of those days where I had to ring them for the umpteenth time. This time it was about my October payment which they received on the 10th October and to date (8 th November) I have still not received. I originally phoned them about this a week after I should have received it to query where the payment had got to. I'm sure it will come as no surprise to hear that I never got a straight answer and was told someone would look in to it and get back to me. I was surprised to receive a couple of calls from them but the problem was still not resolved and no reason was given. I have been phoning up on a weekly basis and when told someone would ring me back last week, no one did. |
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I have just rung them up again and have been finally informed that an incident has only just been raised regarding this payment as it seems to be "stuck" in their system and they can not over-ride it. So they now have to get in contact with their "big boys" based on another site who, funnily enough, have hundreds of other incidents to deal with. Why has it taken so long for someone to finally realise that there was a problem with this payment? Today I was informed that they have now received the November payment which is on its way to me and they don't foresee there being any problems with that. What really worries me is because of their incompetence and horrific computer system, my ex-husband actually owes arrears of around £990! This is money that rightfully belongs to my daughter and I really wonder if they will ever recover this money from him in full. Apparently my current payments include £32.64 of arrears which would mean that it will take a minimum of nearly 2½ years to fully recover this money which is absolutely ridiculous! I did query this with them and asked about the rumours about the CSA closing and the lady proceeded to tell me that they haven't heard anything yet. But if it did cease to exist all cases would be closed which would mean that my ex-husband would get away with not paying me any of the arrears. Now tell me, how can this be justifiable? As difficult as it may be, my advice to you is to try your very best to come to some sort of arrangement with you ex-partner regarding maintenance. Only involve the CSA if there is no other option. If you are in the process of going through a divorce, try to get an arrangement included in the divorce court order. Unfortunately I could not do the latter as he made himself insolvent just as the divorce was being finalised. |
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Comments from visitors
I am currently having a problem myself with the c/a my ex pays 48 pound a month not much but enough for the likes of school dinners, anyway I had to ring them to change over my bank details due to the fact my out account was closed and I have been told that they can not update the system due to a long term tech fault I asked what this was and they do not know that all they can do is hold the payment till it gets resolved .... It is very annoying as to some that money is not a lot but to me it helps out greatly with my daughter and not getting it causes problems! I've been told to ring back next week to see if it's been fixed but they said that last week too
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My mother is currently owed nearly £45'000 by the CSA, from payments over nearly 12 years from my dad. It has been raised our MP, various solicitors and god knows who else but after a year of battling we still do not have the money. Our house was reposessed 18 months ago because my mum couldn't pay the mortgage - which the child support payments would have been paying off. Literally cannot describe my anger and disgust at how badly the CSA is run.
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I am also owed money from csa an keep bein fobed off should I go to media or not unsure yet they`ve had my money for 6 wks I no the date it was paid to them an how but they still have`nt paid it out to me and i,m not a scrounger off the state my partner works full time while I stay at home do the house work do the school run with 5 children but the money I am owed £1155 would help alot
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Anon - what an original name by the way.
You can get sarky if you want but I still instinctively don't believe your story and I think a lot people won't.
Your figures add up to £4,200 plus mortgage every month. Your uncle would have to be pretty damn rich to afford that and unlikely to be "struggling to buy cruddy food".
What has all this to do with what we were talking about, which is JoJo's circumstances? GL
You can get sarky if you want but I still instinctively don't believe your story and I think a lot people won't.
Your figures add up to £4,200 plus mortgage every month. Your uncle would have to be pretty damn rich to afford that and unlikely to be "struggling to buy cruddy food".
What has all this to do with what we were talking about, which is JoJo's circumstances? GL
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Yes Gaz, I'm sure you obviously have complete knowledge of everyones circumstances, including my uncles.
Considering I spent 5 or 6 times a year there of 4 or 5 days each, I know how many horses she has.
I was there through ALL of the court dates aside from one when I was working. He asked me to be there for support.
In conclusion, you know nothing of his experiences with her, circumstances with how much she wanted or how many things she tried claiming for.
I suggest you stick to acting like a psychic on another forum.
Considering I spent 5 or 6 times a year there of 4 or 5 days each, I know how many horses she has.
I was there through ALL of the court dates aside from one when I was working. He asked me to be there for support.
In conclusion, you know nothing of his experiences with her, circumstances with how much she wanted or how many things she tried claiming for.
I suggest you stick to acting like a psychic on another forum.
+2
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Anon, abcde was talking about a particular women, JoJo who is having problems getting money from the CSA. She is entitled to this money.
Of course some women are lazy scroungers, so are some men. What was your point?
Your example below seems made up to me. I doubt the CSA can decide that someone has to pay for the upkeep of 5 horses! You over-egged the pudding there.
Of course some women are lazy scroungers, so are some men. What was your point?
Your example below seems made up to me. I doubt the CSA can decide that someone has to pay for the upkeep of 5 horses! You over-egged the pudding there.
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abcde says: Yes the dads do have a duty to support their children, but what is happening in the UK today is that they are being forced to support runaway mothers with thousands of £ssss because once they become mothers they know they have the excuse to let everyone else pay, some of them are just layabout scroungers.
I agree to a point. It isn't that all women should support and bring up their children on their own. Fathers that DO want to support their children often find the mother takes the child for the majority of the time and expects the father to pay for that time. When the father has the child which can be once a week for a few hours, the mother doesn't pay toward that.
My ex aunt took 4 children from my uncle, demanded that he pay 2.5k per month for them, 1k for her upkeep, pay the mortgage on the house HE bought while moving her boyfriend she had an affair with, in, to then need to pay 700 per month so she could keep her horsres, all 5 of them. All the time, refusing to allow my uncle to see his children at all.
The CSA and courts ruled in favour of her. He now lives in a horrid flat, struggles to buy cruddy food while she lives the life of luxury. Women like her deserve to be ki11ed.
I agree to a point. It isn't that all women should support and bring up their children on their own. Fathers that DO want to support their children often find the mother takes the child for the majority of the time and expects the father to pay for that time. When the father has the child which can be once a week for a few hours, the mother doesn't pay toward that.
My ex aunt took 4 children from my uncle, demanded that he pay 2.5k per month for them, 1k for her upkeep, pay the mortgage on the house HE bought while moving her boyfriend she had an affair with, in, to then need to pay 700 per month so she could keep her horsres, all 5 of them. All the time, refusing to allow my uncle to see his children at all.
The CSA and courts ruled in favour of her. He now lives in a horrid flat, struggles to buy cruddy food while she lives the life of luxury. Women like her deserve to be ki11ed.
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abcdefghijklmnopqrstuvwxyz - well that was very rude! Where is the "blatant lie" ?
Are you saying that the father should not contribute to the upkeep of his child, GL
Are you saying that the father should not contribute to the upkeep of his child, GL
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abcd etc - why should the state support a child that two people brought into the world? Two people made it two people support it - the state would not need to provide benefits if people had what they could afford. Mums AND dads have a duty to support their offspring. End of!
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abcd etc - what a load of nonsence. The majority of single mums work and why should they be the only ones who support their children? It takes 2 to make them, 2 to raise them and 2 to pay for them.
I am sick of hearing about dads who feel hard done to having to pay for the upbringing of their own kids
I am sick of hearing about dads who feel hard done to having to pay for the upbringing of their own kids
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"abcdefghijklmnopqrstuvwxyz " - She is providing for her child but the father is also meant to contribute and she needs to be able to count on what he pays so that she can pay her bills and look after the child properly, GL
+6
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I am having the same problems. My son's payment is taken from a deduction from earnings. When I was once over paid I had to immediately pay this back. I think this is awful as when it comes to missing payments the man is allowed to pay this back in arrears.
Do they think that the parent without care needs more to live on than his own child.
Someone needs to take responsibility.
I was due a payment on the 5th of August I gave them to the 6th and called. I was told that they would contact employer. I then recieved a payment on the 1st october when I called to ask about other two payments they informed me that it was only september.
I am now missing two payments I was told 19 weeks ago it was a change of circumstance and was told this until I put in a complaint with clerical department. This was 12 weeks after I was given this information they then told me this was not the case.
I was told that complaints were delt with within 3 week, 6 weeks on and I am no futher. The appear if think if they get you a token gesture payment now and again it is ok.
To add insult to injury there " you will recieve a your payment in one week of usd recieving it" again is a mystery. They recieved a payment from my ex partners company on the 15th December I called today 23rd December and they told me I would be happy to know it had been released today. Well not really as they recieved payment 8 days ago and I am then informed it takes five working days, again xmas so five working days will be the 31st December.
I think they need to hire some trained staff that have people skills and competency.
Do they not realise if we were in the position we would not be using them and the reason most of us are is because our children's other parents are unreasonable.
Do they think that the parent without care needs more to live on than his own child.
Someone needs to take responsibility.
I was due a payment on the 5th of August I gave them to the 6th and called. I was told that they would contact employer. I then recieved a payment on the 1st october when I called to ask about other two payments they informed me that it was only september.
I am now missing two payments I was told 19 weeks ago it was a change of circumstance and was told this until I put in a complaint with clerical department. This was 12 weeks after I was given this information they then told me this was not the case.
I was told that complaints were delt with within 3 week, 6 weeks on and I am no futher. The appear if think if they get you a token gesture payment now and again it is ok.
To add insult to injury there " you will recieve a your payment in one week of usd recieving it" again is a mystery. They recieved a payment from my ex partners company on the 15th December I called today 23rd December and they told me I would be happy to know it had been released today. Well not really as they recieved payment 8 days ago and I am then informed it takes five working days, again xmas so five working days will be the 31st December.
I think they need to hire some trained staff that have people skills and competency.
Do they not realise if we were in the position we would not be using them and the reason most of us are is because our children's other parents are unreasonable.
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I am the one that has to make payments. I set up the direct debit giving all necessary details and date for it to be taken. This should ov began 20th october. I receive a letter today 18th november telling me I need to arrange and set up payments. When I rang them again (this must be the 10th time in a month and a half) they have everything on record but don't know why its not gone out. It is me that gets the grief of the soon to be ex for not paying even though as soon as I got the letters I started making arrangements with the csa to start makin payments. Its disgusting if I did that with my rent or council tax I would be banged up
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In regards to JJ comments, yes there are women out there who do milk the system, but that doesnt make it right for fathers not to pay their way. The system does need overhauling, to allow a system where money given to the parent with child to only spend on money for the child. Maybe in th form of vouchers for clothes, food etc.
That way the money wont be wasted on new cars and holidays. Although unless you are paying an awful lot of money in maintanence I doubt this would fund 5 trips to disneyland and a new car. The money your ex makes may well pay for these, do you know for sure what she earns? I think the problem is, some men want to see their children with accepting responsibility, and im a bloke in the same position. Its called being a responsible father, so stop moaning, get over it and care for you child
That way the money wont be wasted on new cars and holidays. Although unless you are paying an awful lot of money in maintanence I doubt this would fund 5 trips to disneyland and a new car. The money your ex makes may well pay for these, do you know for sure what she earns? I think the problem is, some men want to see their children with accepting responsibility, and im a bloke in the same position. Its called being a responsible father, so stop moaning, get over it and care for you child
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I paid a fortune to the CSA over the years, and so far my ex (who didn't work for 7 out of the 14 years I've been paying) has had 5 trips to disneyland (one due this december) a new car, carpeted the house and goes clubbing two nights a week. All due to my payments. I, on the other hand still have to pay up for my sons upkeep as she has him dressed in hand me downs, clothes that are too small and he's always at my house saying he's hungry. All you women whining should try thinking about it from the father's perspective.
+4
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I have been trying to get CSA to sort a problem out that I have with them for the last year. I have phoned, written and done every thing in my power to get it sorted to no avail. Today I phoned them once again and the operater l;aughted at me which was most rude. I am going around in circles and getting no where, Every month there is a problem and I must have spoken to just about all who work there. They are useless and have told me I need to keep track of what they pay me and if nor correct get in touch with them. My ex partner has monay taken at sorce so its the CSA that doent know what it is doing. Id give up but I need the money and although I have put numerous complaints in, nothing is happening. They have admitted they have failed me but nothing seems to be done and I am out of pocket by at least £500. This is a lot of money to me. Where do I go to get someone to help me??????
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my childs father has diddled the csa somehow :s when we where looking for a house to move into he claimed he was on roughly £1000 per month, we budgeted on this figure to live, fortunatly we never moved into our house. he refused to pay anything for my daughter, 5 months down the line he still has not paid a penny for her needs. this lead me to contact csa to secure a stable future for my daughter, hes told csa he earns a pityful £150 a week and therefore has to pay £19 pounds a week for his daughter. if he paid £19 and I paid £19 per week I would find it very difficult to provide for my daughter, as every mother knows babies grow and grow and grow and seem to need new cloths every 2 to 3 weeks or so and bills are higher in the winter to keep my daughter warm in her home, electricity bills double sometimes triple because we know babies get mucky and have 3 maybe 4 outfit changes a day so means more wasing ect, also new toys for babies dont come cheap, and when weaning a baby that can get extremley expensive. I took legal advice and I am seeing matter through court in the near future, I contacted csa 14 weeks ago and still have not received any payment, I think myself lucky that I dont struggle as I live with my parents and my heart goes out to less fortunate mothers who the csa mess around with payments, the system is a joke and needs dramatic changes
lauren/female/20
lauren/female/20
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I have a tribunal case waiting for a date (06/10) and contained in the paper work are comments all through saying that it is only the income used for child maintenance and not any related expenditure so the mortgage thing is wrong wrong wrong. CSA, they are a load of you know what! my ex has decided he works full time now for no money okay! and guess what they are still believing this ! pray for the tribunal to have some brains! hey tc thats some mortgage isn't it!!!
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I've just had a letter from the CSA advising me my ex husband no longer has to pay anything at all for our two children aged 9 and 13. I've called them to find out the reason----------he has a new baby and his morgage is £302 a week!!!! We lived in army accomodation when we married, he ran up thousands of pounds of debt in my name resulting in me taking an IVA and living in council accomodation - my rent is less per month than his mortgage is weekly! The CSA feel it is appropriate for him to live a lavish lifestyle at the expense of his children. Does anyone have any idea who I can turn to for advice?
+1
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im disgusted they way my partner as got away without paying maintenance for his son who is now 16 . He says hes ill what a load of tripe csa have done nothing at all it would be different if it was me.
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