Overcrowding on South West Trains
10-May-2008
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Overcrowding on South West Trains

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I commute daily to the City of London from Surrey.  I use South West Trains to get into Waterloo everyday and I have to say their service is appalling.  My gripe isn’t about delayed or cancelled trains - I can deal with that every once in a while.  What I am having problems accepting is the insane overcrowding on my line that in my opinion is just plain dangerous!

South West Trains, Waterloo Station - Photo courtesy of (c) transportimages.com, photographer Luke Gardner

As far as I am aware there are maximum capacities for most buildings/vehicles etc - for example perhaps your local Sainsbury’s has a capacity of five hundred people.  If they allow more people in than that, then they would be in breach of health and safety regulations and the fire department would be on their case.

However, on South West trains there appears to be no such restrictions in place.  They cram so many people on their carriages that I have on many occasions seen people arguing with each other and fighting to squeeze onto the carriage.

I have taken the matter up with South West trains who said that there is no maximum capacity on their trains and this is something that I find absolutely incredible.  Imagine if a train derailed and fell onto its side - people would be crushed to death and suffocate - no doubt about it.  Is there anyone else out there who feels the same way I do?

I mean anyone would think that South West trains are running a similar service to that in India where people literally hang out the windows and on the roof etc.  I tough the UK was a developed country not a third world place.

By: Extremely annoyed South West Trains Commuter


Information about South West Trains

How do you get more passengers on your train?
South West Trains is installing extra handholds and creating “perches” in place of seats.  Just imagine if the airlines caught on to this one!

Photos of South West Trains
Transportimages.com is an excellent resource with thousands of transport images and a special section for photos of trains operated by South West Trains.

South West Trains
The South West Trains website gives information about using South West Trains, the United Kingdoms largest train operating service.


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Studies have shown that you're actually safer in an overcrowded train which crashes - people cushion each other from impact. Add to the fact that you're more likely to be struck by lightning or win the lottery jackpot than being in a train crash.

The overcrowding is horrendous of course, but that's the Government's fault and that of our custom of working set hours.
*amarsh  30-Apr-2008 10:55

 
problem is, train opperators can't afford to buy trains outright they have to lease them, the more they lease the more it costs, and they don't have the money to do that, Public transport is about business not public transport these days.

My Dad works for them And I can assure you the Drivers have more gripes about the trains than the Public do! consider the trains have air conditioning, not in the drivers cab, in last years heat wave, temperatures in the cabs reached over 45 Celsius, in a safety critical role, south west trains didn't even give them free drinks! the drivers seats are badly designed and lead to injuries due to operation of the AWS (advanced warning system) pedals on some trains. the list goes on, but the drivers (and guards) have to put up with it for hours on end.

I'm not belittling the gripes of passengers, in fact I'm all for them being resolved but whilst the railway is privatised I don't see that there will be any major improvements at all.

the reason a train has no safe limit is partly because it would be impossible to enforce and partly because a train is just as likley to derail when empty as when full and standing.
*daniel  02-Feb-2008 00:52

 
You can't really blame South West Trains for the frequent overcrowding on peak-time services because it's the number of people choosing to travel from the same places at the same time in the morning that creates overcrowding. Where all the suburban routes into London converge around Clapham Junction and Raynes Park there is no way service frequency could be increased. Every service carries 8 carriages. And (touch wood) the services have remained reliable for a long time now. There IS a problem with the numbers of passengers and at some time in the near future, the Government or the GLA with have to draw up a staggered office hours requirement on businesses in London. This way the morning peak could be spread across 3 hours instead of 1.
*James  13-Jan-2008 13:23

 
I once travelled by South West Trains. I was trying to get to a meeting in Egham. Someone had boarded the train who hadn't paid their fare. Instead of proceeeding all the way to its destination, the train stopped at Ashford for half-an-hour whilst they waited for the police to eject the non-payer. Everyone was late.
*How not to run a train service  12-Jan-2008 20:58

 
South West Trains = South West Torture

After reading one gripe that I completely agree with, "Overcrowding on South West Trains", I felt I had something to say myself. Safety issues aside I feel SWT is a expensive, poorly run, disgrace.

I have traveled between Walton on Thames and London Waterloo for many years now and some things have improved. The new Siemens Trains that are in service now, at very least, are an improvement on the grotty old trains we suffered for many years. Although I think our German friends designed them with Pixies in mind. I am 5,7" and 10.5 stone and still find it impossible to manoeuvre through the carriages, or sit in just one seat.

I did travel in 1st class for a while, which is 50% more expensive that a standard fare, until I found that it was only policed at peak time and I still couldn't get a seat returning from work in the evenings.

It also tires me the amount of times in a week I have to listen to an excuse regards canceled or delayed trains.

The issue of safety is a worry though, I couldn't believe that there is no maximum capacity for one of these trains. Especially in our time of Heath and Safety. Talk about the sublime to the ridiculous. It must have been a heavy envelope that got passed across the table at that meeting. But in all seriousness, will it take a bad accident for these imbeciles to take note, I wonder!
*J. Boyle  11-Jan-2008 15:04

 
Unfortunately thats the way business works. The more people you can cram in a train the more you make. it doesn't matter that it's expensive for the customer, the train's a cramped heap of sweat-stinking diesel-farting crap.
Sorry about the delays too but Network Rail are too busy making artsy-fartsy offices for their shirt and tie peopel to swan about in whilst the infrastructure goes to s**t
*Phil Pot  25-Oct-2007 14:49

 
Ok. We'll raise your ticket prices above the rate of inflation to pay for even more shiny new carriages....

...then watch this person whinge about the cost of travel rising!
*railway_bob  12-Aug-2007 01:18

 
You have a choice whether you use the train or not. If you don't like it, don't do it. SWT's performance is at its best ever and that is why people want to use the train
*al  25-Jul-2007 15:25

 
I don't think their services are that bad !!!! Most, if not practicly all of their trains are on time !!! It's not SWT fault if their's overcrouding ... if anything it's a good sign because it means that their services have improuved and people are turning back to trains. It's the gouvernement's fault or some others organisation's if their aren't enoguh trains beacause SWT don't actualy own any of their trains. I think we need to show some thanks towards them for the vast emprouvements in the south west services. You need to travel on the of the south eastern services ... now that's over crounding and disgusting. And as for european rail services ... they're not all that great ... over here the TGVs are decedantly old, often running late, and the regional trains are still stuck in the 60s where you can still open the doors while you're going along. Traveling with SWT is like a breath of fresh air ...
*peter  21-Mar-2007 19:10

 
You thought this toilet was a developed and NOT a third world country?
Take a look at the legal immmigrant birth rate and do the math. 58 years and that's our lot mate. bye bye WASPs
*truthsayer  16-Jan-2007 02:08

 
I have for years commuted from Teignmouth to Exeter on a train leaving about 7-50 & getting me in Exeter in good time to start work by 8-30. People compained that it was always full & needed more carriages. So what did SW trains do? They took it off this week leaving a choice between the 7-15 miles too early or the 8-13 rather too late. I bet they will be paying a big dividend this year, - but not with my money I will be taking the bus.
*Grumpy  14-Dec-2006 10:20

 
We’re looking for contributors for a documentary we’re filming for BBC3 looking into transport in Britain. If you commute into London each day by train and are sick of paying over the odds to stand in an overcrowded carriage and want the opportunity to vent your frustration, we want to hear from you. Please email Thomas.Hewitson@bbc.co.uk with you contact details and information about your commute and we’ll get in touch with you shortly
*Tom Hewitson  01-Dec-2006 10:56


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