Security on the Internet

Have been with Orange broadband for 12 months and have had little trouble with sex,drug related or fraud money laundering emails.
Also I have had little connection or technical problems.
Don't regret leaving AOL one bit. I still check AOL mail occasionally and remove all the rubbish phishing and drug,sex related mails but would never go back to using them as an ISP again.

Hello Bob

Have you tried a free program called "mailwasher" just google those word's.This program shows e-mail's without letting the sender knowing you have veiwed them and block's all spam and you can bounce them back to sender as if your e-mail address is closed so the spammer cant bother you and the person who's pc he's controlling to send these e-mail's will now be aware he's hacked.Ive got the same problem's you have and these people persist then drop off for week's and then try again but the e-mail addresses they use are shocking as these are people's pc's who are not protected.If you or any other person out there want's a decent software security package for free with no catche's whatsoever then try "comodo" (just google that word)a company giving away lifetime subscription's with updates to all there antivirus&firewall software etc.If you want something else try microsoft for there free version for 9 month's of the same package they sell at present for around £45,just google windows live onecare.Spyware remover's are ad-aware se personal and spybot search and destroy who work wonder's and dont require rocket science and are both free.

aol advised me for nearly a year to send my unwanted drug related e-mails to Cosmail 1 and Cosmail 2...I sent hundreds...when they did nothing...they then stated that Cosmail 1 and Cosmail 2 were only for Americans that had drug related e-mail problems...then they asked me to use Cosuk and Cosfiles...guess what...I sent dozens and they still do nothing...aol have been infiltrated by druggies and they cannot solve my problem.

same as bob...drug nuisance e-mails on aol...hundreds...yes...hundreds In a 12 month period...they mainly come from Canada...aol say they can do nothing about them...yet I pay £24.99 a month for drug e-mails...aol should be held responsible..It Is ruining my enjoyment of broadband connection...they will not let me change my main screen name to stop them...aol Is not a helpful broadband provider.

I have tried to stop these annoying drug related e-mails...having sent AOL over 70 e-mails to cosmail 1 and cosmail 2 asking for action...with no reply...AOL has been infiltrated...so it could be anyones turn next...I am leaving aol for a more reputable provider...It is just not acceptable when most of your time is taken up fighting SPAM !!...AOL are just not interested !!

I have spent most of today trying to find some way of cancelling my Google mail account. It appears hopeless - Google provide no help, and no way to email them, and doing a search for a means of cancelling the account came up with nothing. I opened the account because I needed a temporary contact while I changed my ISP. That done, I no longer need it. Cancelling your ISP is a simple matter of calling the Help Desk (unless it uses an 0870 number), and cancelling a bank account just means visiting the branch (never get an online only bank account), but cancelling a free email service is like trying the cancel your brain.

Lately I'm seeing more and more banner ads by euroclick on various websites that I visit. The ad blocking feature of Norton Internet Security 2006 is totally ineffective in blocking these ads. These ads and others like them (such as Ads By Google)only serve to annoy the website visitor and cheapen what are otherwise nicely put together and run websites. I contacted one webmaster of a site I visit on a regular basis, and in his reply he said he was unaware of these euroclick ads showing up on his website - as to the truthfulness of his statement, well who knows? A scan of my computer shows no adware, no spyware and no virus issues whatsoever. FYI, I run Norton Internet Security 2006, Boomerang Software's Guardian Anti-Spy and Tenebril Spycatcher concurrently. To the software company who comes up with adware blocking software that get rid of these pains in the xxxx ads, I will buy a steak and lobster dinner!

P.S.
I'm paying £19:99 a month less for this service which includes Talk than I was for Platinum @ £29.99 per month.

I have now changed my service provider and so far have had everything delivered on time,set up on time have a reasonable connection speed (5.12 Mbs constant) which I have not been lied to about and when I have had to contact customer service have found them polite helpfull and knowledgable.
I still get spam,who doesn't? but at resonable levels and the content is normal advertising not unsolicited porn.Any spam is marked as spam and any dodgy atachments removed.I was also supplied with McAfee security suite at a reduced price as an option and it was nice to talk to my sister in New Zealand yesterday at no charge as well as calls in this country free.
Good grief I sound like a salsperson.But it is so nice to have an ISP that at least tries to supply a resonable service unlike my previous one.

No use arguing with ISPs over service,they have had their own way over non service now for so long that they just dig their heels in and treat their customers with total indifference.Take their money and to hell with providing a good service.
If one came along who offered a good honest service that gave you what they claimed at the start with good knowledgable technical help when needed at a reasonable price,then they would be inundated with new customers clamouring to be connected.Unfortunately the majority of comments I have heard about the majour ISPs have been just the opposite.How soon can I get off here and get another supplier?

The latest thing from AOL is that if I receive spam emails from AOL users,AOL will help but if it comes from The Internet Mail? then I have to handle it myself.I quote "Send a mail to the senders Postmaster and ask them not to send it" and put the sender on a blocked senders list.In other words sort it out yourself we just want your money.After telling me to forward these malicious emails on, they now tell me not to unless they are from AOL users (which they're not).
AOL have just sent me a customer service survey to complete,that should be fun!

I do find it quite amazing that if I bought a bag of spuds from a supermarket and it said it weighed 8 lb on the front and when I wanted to use it found it only weighed 2 lb, I would be quite within my rights to ask for a refund or be able to report the shop to Trading Standards.But because the trader is in internet technology,they can con their customers with slow speeds,bad connections,useless technical help and so called aggreements holding them to twelve month contracts with no comback.Its about time ISP's contracts worked both ways so that if they didn't come up with the goods,their customers were entitaled to cancel with a full rebate.ISP's seem to have it their own way at the moment but from all the dissatisfied comments on here I think customers are getting wise to them.