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Brewers Fayre family pubs

It’s nice to go out for an evening meal and a nice pint occasionally.  The local Hungry Horse or sometimes the JD Weatherspoon pub in the town centre would normally be the venue of choice, mainly because they are a known quantity.  With a decent range of beers and pretty good food at a reasonable price you can’t really go wrong; by the way, this is not an advert for either of the above chains!

We were out visiting family one afternoon when the pang for pub grub and a decent pint kicked in, but alas the Hungry Horse was full to capacity and not being capable of waiting for a whole hour we decided to try the Brewers Fayre place up the road.  I have vague memories of having been in one of these before and the food was okay.

Whilst it wasn’t a meal to write home about last time, it was acceptable.  I really can’t say the same about this visit to a Brewers Fayre pub though and the only reason I cleaned my plate was because I was absolutely famished!

There were six of us on this occasion, four adults and two children.  It has to be said that the Brewers Fayre is good for kids, because they sometimes have quite cool play areas for them; keeps them amused whilst the adults get on with ordering food etc. Also, I don’t think I can fault how quick the service was as our meal was brought to us in around 20 minutes.

The Charter, Brewers Fayre pub - Ayelsbury Brewers Fayre are just a little bit more expensive than the other places we go to, so naturally we expected the quality of the meal to be a little bit better as well.  How wrong was that assumption?

I ordered a 10oz Rump Steak with chips, peas and mushrooms.  All was well except for the steak which looked like at least 5oz had gone missing between the kitchens and our table; maybe the waiter was a bit hungry that day – who knows?

Also, I had ordered it cooked medium-rare, so I would have expected a fair amount of pink on the meat.  However, there was very little pink anywhere and if I had been asked, I would have said it was definitely a medium, possibly medium to well done.

One of the kids had a combo platter thing which had a bit of everything on it including some carrots.  Oh, by the way – they forgot to put the tomatoes on which should have come with the dish and had to be reminded.  Anyway, the little girl in question is a bit of a rarity because she normally eats all her vegetables without being prompted.  She is a slow eater and can be picky sometimes, but vegetables aren’t a problem so we were surprised when she refused to eat the carrots.  Her mum tried a couple of them to see what the problem was and pulled a face of disgust.  Apparently they tasted as though they had been boiled in the dishwasher or something.  They definitely didn’t taste like lovely healthy carrots.

Out of six meals costing somewhere around fifty pounds, I think only two of our party actually found their meals acceptable.  This isn’t exactly an overwhelming vote of confidence in my opinion, so I seriously doubt that we will ever go back to another Brewers Fayre and definitely not this particular one!

Oh, and one last thing.  How can this chain of pubs get away with being called “Brewers Fayre”?  Surely that implies that there may be some connection with brewing and maybe a few real ales?  I’ve been to two Brewers Fayre pubs now and haven’t found anything other than the usual piped garbage and certainly no proper beer.  Sorry, we don’t really count John Smiths and Boddingtons as proper beer!

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I wish I was in Carrickfergus - Charlotte Church: xxxx xxxx xxxx xxxx xxxx

http://www.youtube.com/watch?v=d9Qgzg_6nEk
and
http://www.ireland-information.com/irishmusic/carrigfergus.shtml

-6

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Brewer's Droope - 14-Jun-11 18:07 

Jennifer, I know that you're trying to communicate with us, but do you think you could try a little bit harder so we can all understand you without getting a headache?

-7

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AOD - 14-Jun-11 16:54 

my husband and I and 2 grandkids were at brewers fayre at carrickfergus and I orderd r meals whan the came it was cold and we had nothin 2 eat it with they took meals bk I didin want any think else as I just wanted out of the place, my husband got sunday dinner that my grankids would eat it and want more,, than drunk man goin on and on, I eat there 2 3 times a week, and its lovely I dont no want happin on sunday,,

+9

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jennifer davies - 13-Jun-11 18:16 

Brewers Fayre pubs are just glorified cattle markets for the masses.Best go to McDonalds.

-8

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Polly Propelyne - 22-Jan-11 22:48 

I ordered a mushroom tagliatelli from a Brewers Fayre some time ago (a few years now) and when it arrived it was in a bowl, watery and tasted like cheap pasta covered with mushroom soup made from a powder. I refused to eat it or pay for it. I have never been back. Service was slow and pathetic. They could not have cared less.

-7

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ajp - 31-Oct-10 00:07 

Last night we visited Brewers Fayre at Fraddon Cornwall. This is the nearest one to us and is a round trip of approx 60 miles or half an hour to get there. On arrival we were told we could not use our voucher that infact runs out on 12th July as they had been told by head office the offer had finished as they had run out of wine. The same thing happened at Table Table but they apologised and said we had to have a different one.Which in fact was better We were very happy. Why could Penhale Round not do this. They said we could have the special menu because that was all they could offer. I said well that means we can not have a bottle of reasonable wine if it has all gone.She then said they had some but that was different not on the offer!!!!

Nothing else was offered so we walked out. I did not like their attitude and they should have offered some sort of drink not just say it is finished. We are most disappointed as we often use this place when travelling to Truro and especially like their Gammon and Smothered Chicken. Making the specail trip for a special treat and then to get that treatment doesn't give good customer relations. Boemin is closer to us so we shall revert to using Wetherspoons where they appreciate our cuetom and would never do this. I think you should look into this complaint because what is the use of putting offers on to encouraging custom and then loosing business through it

-9

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Jenny - 12-Jul-10 12:24 

Just eaten at the Brewers Fayre Pub, The Lock Keeper at Chesterfield.
The wife was presented with a half- chicken meal but the chicken was cold. This was returned but the replacement was also cold. We got our money back (for this meal only) but my wife left the establishment still hungry. We will not be returning to this Brewers Fayre pub or any other in the future.

+6

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JJ - 31-May-10 18:27 

PS-Sorry for the previous spelling mistake.This is typical of the could'nt care less attitude of these establishments.

-14

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Clarnicomintcream - 27-Jan-10 17:21 

Mad Max-Well done for standing up for your rights.Send the food back and complain.Unfortunately,this is typical of rip-off Britain.This is the typical of the could'nt care less attitude of these establishments.They take advantage of the British complacency in the fact that we as a nation just tend to put up with it and not complain.Bland food,lousy service,and overpriced measly portions.If more people complained in this country then these greasy spoons and rip off restaurants will soon lose buisness.Don't put up with it!

+9

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Clarnicomintcream - 27-Jan-10 17:16 

The Brewers Fayre restaurants are the crappest I have ever been in. The sooner they implement the replacement of these places with the Taybarns All-You-Can-Eat Restaurants the better!!!

Taybarns offers vastly better quality food and you can see it being prepared in front of you by the chefs so you know it is fresh. Also it is much better value- £8.99 getting you unlimited helpings of whatever food you wish for.

Unfortunately there are only 7 restaurants currently in the UK.

-7

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kodkod.84 - 26-Jan-10 11:46 

My family and I made the terrible mistake to eat at the Brewers Fayre- (papermill high wycombe)Our starter although nothing special, was nothing to complain about, however the main was disgusting! Roast Beef dinner for 4. Meal served late, on hot plates ranged from either luke warm or cold. They gave us another dinner in replacement, but replaced it with the medium meal (we paid for extra large) my daughter had one peice of meat on her plate. The second time around the food was luke warm! As for the meat it was full of veins and grissle, and tasted foul like 'off fish' It looked like it had tumours attached to it. My daughter and my father were retching! Everything else was frozed food of what was in my opinion poor quality. We complained and got 3 of the roast dinners refunded. However, we still had an 'after taste' of the foul meat (that we were told was prime meat) in our mouths the very next day. Absoloutly- disgusting!

+8

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Mad Max - 26-Jan-10 10:44 

Brewers Fayre.Not very fair.Lukewarm chips,half cooked carrots,& coke filled full of ice.Welcome to rip-off Britain.

+4

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Solomon Clarke - 5-Sep-09 23:15 

We went to the Brewers Fayre at the Portway Inn Andover on Sun 16 Aug. We have been a number of times before and been quite pleased. Today,however, was dreadful. We had the Sunday roast beef. The beef was tough and quite inedible, The 3 pieces of carrot were uncooked, there was just one third of a cabbage leaf and 4 small pieces of bean. The spuds and yorkshire pudding were OK.
We will not go again.

-5

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JR Calder - 16-Aug-09 21:15 

Brewers Fayre restaurants, no matter how cheap they are stay away if you value your sanity.

No doubt they receive many complaints from what I am reading on the review sites and probably don't care about another one. The service and staff at this rest should all be sacked. We waited over 1 hour for food, even the friends we met who ordered 15 minutes after us got served before us and I had to repeatedly go to the bar to request our initial drinks be served to us, I even offered to carry them myself (as is usual) to save time. The manager was indifferent and could not care less. The coffee when it arrived was cold and like mud, very nasty.

This is the second time we visited these inns the other one was Bankhead Gate Glenrothes Scotland where the food was disgusting to say the least. AT least the manager there did try to rectify the situation though. In future we will NOT be using these establishments and will recommend to all our friends and on the review sites that people stay away. Once they lose trade like little chef did perhaps they might want to serve customers properly and train the staff better.

Drinks are overpriced at £1.40 for a small bottle of coke, food is disgusting, staff have a could not care less attitude and really do not care. Not even worth going for the £9 menu, cheap food but very low quality! In fact one wonders what is in the food if it is that cheap.

-2

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Spike - 5-Aug-09 14:26 

We also called into a Brewers "not very" Fayre,
The landlord pulled a face when ordering the drinks as we wanted to change a soft drink for a child which was a little off putting.
We orderd the food which was chicken wings for starters and a chicken burger for the main, when the wrong starter came out we explained the problem olny to be told that we ordered the wrong food and no refund or exchange would be given, when we challenged the lanlords behavour we got barred before recieving our mains!!!

-9

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Paul - 13-Apr-09 02:08 

I have had the good fortune to stay at the Darrington Pontefract a few times and cannot fault the food or service, if you want 5 star then go to a 5 star restaurant, if you want an enjoyable but cheap night out then go to Brewers Fayre...

+4

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tony morris - 26-Jan-09 17:57 

On 21 feb I took visiting family out for meal at the Orbital, Brewers Fayre, Eastern Way at Cannock. After an hour of waiting for meals ,they eventually arrived ... one was cold, another was dried up and the other was tough as old boots. We did complain and the meals were replaced, as well as a refund offered. The replacement meals were not much better. The staff were apologetic, but as a regular customer I was very disappointed, I had chosen to treat my sister and her husband to a meal after their long journey up from Bracknell. Unfortunately they now have a very poor opinion of Brewers Fayre.

-6

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Olive Rees - 15-Jan-09 12:26 

As you like proper beer I'm surprised you don't extend that to liking proper food. These places are nowhere to take your family nor even your beasts. I suspect many of them were former barns and stables and a touch of the animal magic (not) has rubbed off. Don't put your daughter on the stage Mrs Worthington, never play cards with a man called Doc, and never eat at a place called Hungry Horse.

+4

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Chris - 13-Oct-08 22:25 

Last night I ate in the Brewers Fayre in Falkirk, and the reason I came across this site is because I was looking for somewhere to lodge a complaint! There were at least five waiters and waitresses working, and it was Six pm so the restaurant was pretty much dead. We waited ten minutes for our drinks (which we ordered from the manager who was standing around wiping the bar) before having to get up and get them ourselves. Our food arrived; Roast chicken dinner AKA reheated in the microwave dried out chicken, potatoes as hard (and greasy) as Kettle Chips, carrots not even worth mentioning, ONE stuffing ball and what I suspected was a two pence Asda sausage. The sweet and sour chicken was so badly presented it looked like a 5 year old had just tipped it out of the takeaway boxes! Although it looked more like leftovers as there was barely a handful of rice or chicken. Seriously people, the service is bad and the food is a disgrace! Go to a proper pub, we went to the Tolbooth Inn in Falkirk today and it was all delicious fresh full portions! Yum!

+7

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Jemma - 9-Aug-08 18:23 

Brewers Fayre are a rip off.Meals are overpriced & poor value for money.Staff are indifferent.Had a few bad experiences with Brewers Fayre.Don't make the mistake of asking for another meal.Get a refund.They will soon lose profits if enough customers complain.
Beware of ordering soft drinks that are purposely filled half full of ice.This is effectively short changing the customers in order to maximize their profits.This is also an ominous sign of the poor standard of food.Send it back & complain.
Also,beware of the gravy boat trick when ordering a Sunday roast.This is usually done at Christmas.The gravy boat is presented on the dinner plate giving the impression that you are getting a well presented value for money meal.Thus,effectively taking up a third of the plate,leaving not much room for the rest.
Cost £85 last christmas for a few thin slices of turkey & veg for myself & my wife.This is another deception in order to maximize their profits.What a con.Beware Brewers Fayre!

-2

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Laughing Gravy - 7-Aug-08 23:42 

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