Vehicle repairs at rip off garage

Horbury Dismantlers, Promised next day delivery of set of alloy wheels, a week later no wheels, blamed TNT couriers, phoned TNT, they had no record of my order. Phoned Zara at Horbury dismantlers promised to look into it and phone back in 30 minutes. No phone back. Asked several times what was going on. was told would call me back. No return call back. Phoned TNT and asked their opinion, I was told this often happens with these type of companies and I might get my order eventually. (not fault of TNT) Great example of non customer service. Be warned !!!

I bought a saab 95 3.0 from a dealer whos conduct was exemplary, fantastic car after 1 years trouble free driving I had done about 10 000 miles driving no problem at 65 000 I decided to have the cam belt changed I called a local mobile mechanic whos number was given to me by a workmate who had used him he came and did the work and payed him £350 imidiatly there was a small water loss came to check and said it needed a water pump which he then fitted.paid £170 the leak continued and got worse he said it was a head gasket the car was perfect until this work was carried out the car cannot be used until we find someone who knows the V6 engine what could he have done, does anybody have any thoughts this car is like new.

Have you -

- been ripped off?
- been a victim of unfair or sharp practice?
- paid for something that you feel was a total waste of money?

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Horbury Dismantlers. In short total rip off merchants. Delighted they had part for my car.They sent incorrect part few days later. Took a total of two months to get refund and then not for full amount as they promised. Zara is not at all truthfull and blamed couriers at every opportunity. Would never use them again. Be warned.

You were Lucky, I bought a Lotus Elan in a fully stripped state and to spray it, it cost me £7500!!!
Don't go to Devon Classic Cars..

I been overcharged for service, ripped off form MG and AM CENTER London Islington
They lied about service done to my car. When I picked up my car MG and AM CENTER they handed to me parts from timing belt witch parentally was serviced. I took this part to local mechanic and investigated untrue story from MG and AM CENTER.

Manager from MG and AM CENTER when I was trying to ask about service he have done to my car he start shouting on me and swear. Manager MG and AM CENTER sad to pay the bill and get out . I couldn't avoid payment of this bill - Total of £210 was paid cash.

I still keep as a proof of lie parts from timing belt and original receipt. Please advise how I can get my money back and prevent next customers from being ripped of from this company

There is another problem with rip off garages other than the norm, which motorist are not aware of, I've been expensively caught by these a few times, now I check everything: I've left my vehicle at certain garages, around the Swansea area, only to find on it's return that, certain parts to be different, that were not on their bill, they've in fact used older items, then replace perfectly good parts, oh the parts work believe me, but the part changed is obviously from a scrap dealer, some even left the scrapies paint mark on. now remember, these parts didn't need changing, nor were they part of the repairs, so people, keep an eye out, make sure you know your engine parts, even better take a photo of them, especially underneath if you can, as when was the last time you checked your vehicle. because once you take your car away, whose to say it's them. I now inform the trading standards office, about them, they think they're getting away with it, we will see, if enough people contact these offices, those named regularly, will be heavily fined, then hopefully closed down. eventually.

Here's what happened to us at a VW place in Kidlington near Oxford. We traded a car (non vw) in for another and after the agreement went to pick up our lovely new (2 yr old) car up 4 days later. We arrived to find the windscreen had been accidentally smashed (by a mechanic) that morning and they had accidentally punctured a tyre. We took it in our stride and waited an hour for them to find, deliver and fit a new tyre. After this we took our car home. The next day we had to wait all morning for a replacement windscreen to be delivered and fitted at our home.

Three days later we had all sorts of warning lights flashing. No coolant had been put in, nor brake fluid. We rang them and agreed to bring it back in but stressed we would only have an hour and a half for them to remedy any problems. Two hours later we were called to say 'Erm, sorry there are more problems. We need 4 more days to sort this out. Can we give you a courtesy car until then?' Obviously this was not the best news but told them as long as we can get the courtesy car within the hour (we had kids to pick up from school) it would be fine. Over an hour later we were still waiting. A courtesy car arrived with NO FUEL. After a rant we finally were given one of the employees cars to drive home.

We now have the dilemma of what to do. Perhaps we will try the 30 day exchange agreement for a different VW. We have lost all faith with the employees there, they were unprofessional in every aspect and do not have a clue of what they are supposed to do.

used 24-7 for parts zara from horbury dismantlers contacted me , I paid for parts, non delivery every excuse under the sun was used mainly courier firm at fault, I contacted couriers and they said they have big problems with horbury because items are not sent out and blame courier,had refund eventually but I would avoid again at all costs total scam artists and losers.

Recently I searched 24/7 spares.com to find second hand parts for a ford fiesta which would have to be scrapped otherwise. A company called HORBURY DISMANTLERS contacted us to say they had the parts with the correct code number. we paid almost £80 and were delighted. three weeks later there were still no parts, they kept blaming fed-ex and didnt seem bothered that they had sent out two lots of parts which had never arrived. they agreed to refund us but again, two weeks later we are still waiting.

Hello
they are just at it, my uncle got given a ford fiesta by a friend when he found himself without a car, it had been sitting in storage for a year and had done 70 miles from the last MOT, the guy who had it had bought it for his son, who bought a nice new car, the man didnt like it because it was too small and his wife didn't like it as it has tinted side windows and 5 spoke alloys, so it sat for a year.
A maechanic friend looked it over and said all it needed was a hoover and a wash, so he put it in for an MOT, it had new brakes, new shocks and a new oil change/filter as well as 3 brand new tyres just after the last MOT.
The garage took it in, said oh o it needs the headlights re aligned, 2 new tyres, a new radiator hose, the emissions are too high and we'll need to check the engine as well due to the emissions.
My uncle has no choice but to deal with this garage as it is the only one for 70 miles and thats that, they have done it to him with every vehicle he has had for the last 15 years and he's too polite so he will just pay up their rediculous made up charges, he's being nice and they just think he's a sucker.
The car has been in for "MOT" adjustments for 2 weeks now and when he phones them, they are "just working on getting the emissions down" come on its just a little petrol 1.2 fiesta, there are a lot worse old rattling deisel vehicles out there that they dont bother with..
Parts at such and such pounds, labour at 30 per hour times, lets see...thinks a bit...11 and a half hours...plus VAT..ahem..

I just been done myself ,
was charged £300 for a rocker cover and cam sensa in my vectra and its still leaking the same as before,