Problems with BT

NR, if you are abusive to call centre staff then they are more likely to hang up on you than help or call you back. As for premium rate numbers for complaints ???? I think you might have got that wrong.

I read this and thought:" I could have written that." If you are abusive to the call centre staff they will eventually call you back on your mobile. Sometimes they ring and ask, do I have a microwave next to the telephone, or a stereo device? I tell them no and that I have answered this same question six times before.Fora telephony company to use premium rate telephone numbers for people with calling with complaints is just theft.

turn off your harware acceleration its in display properties/settings/advanced/troubleshoot to stabelise your conection

Srry! The Website from HINT is:

http://www.adslchecker.bt.com/pls/adsl/adslchecker.welcome

Finally I solved my problem. Now, my BT phone Number is recognized as a BT line.
If you ever have this problem, don't hesitate to call them, because all you need is a Click for an update. You should tell them to follow your order number(for the line) and call BT OpenReach to close and update your account.!!! That's all... They have to do it for you. After that you can get Broadband from all companies...and your number will be recognised as a BT phone Number.

Hint: Try first to check your number on: www.adslchecker.bt.com
Call: Otelo on 08450501614 and ask them for the number of BT complaints department (more helpful than any other department).


Good Luck

I have a BT phone line from November 2007.

Is January 2008 and My Number is Working for phone calls but cannot get Broadband because: Is not recognized as a BT Phone Number...hahaha..even BT cannot give me Broadband and they don't know how to solve the problem!!! Until now, I have 800 minutes registered conversation with technicians. They are so STUPID!!!

God Help BT for more BRAIN!!!

I have been trying to get BT Broadband for three months. I have made seven orders and everyone fails! I can't go with anybody else as I have the marker on my account. I must have made a 100 calls to them and nobody will sort it out. I'm now going through Otelo, the ombudsman, to try and get it resolved. BT are just awful!

I'm actually trying to pay a bill, I would like it in the correct name, mine not my wife's so I wish to talk to a person, pref English speaking, but hay ho no contsct with anything other than a machine. Can't get onto their web site to pay and change contact details any idears anyone?

Just had my quarterly bill from BT. In the bill was an item

Method of Payment £5

Yep, BT has added £5 to my bill because I choose to pay by Debit card over the WWW. What a rip-off

Whose boodel is this?

friends of mine, just move to a flat, get the phone connected in a made up name, rack up a massive phone bill get cut off and a week later phone bt make up another name get phone put back on rack up another massive bill and so on, they move every 12-18months usually after being evicted for not paying rent etc. they also get store cards and mobile phones and have baliffs around, debt collectors but keep moving. its people like this that costs the rest of us so much. bt and mobile phone companies, broadband sign people up connect them and if they dont pay we all have to pay them.

eg.. my friends move to a flat, get phone connected get a couple of contract phones, broadband package, sky installed, provident loans and even rack up an account in the local shop and pay for none of it, they even drive with no insurance, tax or mot there both disqualifed yet get away with it forever....

My bill of £750 which includes charges for the whole of Delis call centre wages, pending a fight in court also, is billed to a number not known? the telephone number issued is different from the copy of the bill I asked for. Yes of course BT equipment is fool proof. Oftel are also surprised.

What about this, I rented my house out when I was working in Sri Lanka doing aid work, and that person who took the house on for a year put in broadband and phone, he only did it in my name and now I have some Solicitor writing to tell me if I dont pay the £750 bill I will be taken to court?, That will be interesting.. Now BT wont put my line back on and I have to use my mobile phone as a modem, and to be honest my speeds for Broadband are much faster than BT, thank you 3. and it only cost £15 a month.

I have also spent hours on hold with BT trying to resolve the problem, but have given up on them now, maybe if I was a county court Judge they would probably kiss my a-- and not but me through this, but I am ready for the fight. BT has a new slogan, WE CAN BECAUSE WE OWN ALL THE LINES..