Free safety check costs a grand

Are you sure this is correct from camaberely VW? I like them alot much better than Maidenhead branch that are snotty and big headed I am going in for a free ecu checking up on saturday at camberley. The thing is I live in maidenhead but got to camberely .

VW are now money pits which is a real shame, their old cars were built much better.

I have had Wayside in Towcester and Leicester VW try and charge me for parts covered by the waranty. My 2005 GT TDI mk5 Golf is constantly going wrong.

Take all issues up with VW customer services because the stealers are all cowboys and simply don't care.

Also before taking your car in for repairs ring the waranty company directly to check a component is covered.

I would also reccomend getting an independant diagnosis before taking your car anywhere near a VW dealer for £45 you can avoid being raped.

Reading the above VW gripes one thing is crystal clear, which I was fortunate enough to pick up on very quickly. Don't try to resolve problems with VW dealers, generally speaking you won't get very far. Go direct to VW Customer Services and take up the problems with them. I had one helpful dealer and one not so helpful but CS sorted it out for me. Try it!

We took our VW Golf GT TDI To Martins in Camberley, They charge us a fortune to diagnose and replace a door lock and then investigate a problem with the Sat Nav, (loose connection?) then proeceeded to tell us that we had worn mounting bushes and CV joints. Suggested that it wasn't urgent but needed fixing at some time in the near future. About £350 including labour.
We had a friendly mechanic look at it for us and said there was nothing wrong with the car.
Three months on; we have just had it put through an MOT and it passed with flying colours. Even asked the Engineer afterwards regarding the CV joints that highlighted by Martins VW and he has since told us a few 'horror' stories about them.

We never learnt our lesson as many years ago we had a VW MOT'd at Martins of Camaberley (previously Whites VW) passed our car with two large nails from a black smiths shop. We had a puncture shortly after leaving the garage on the way home.
We complained at the time and they gave us two free new tyres at their expense.

As you can see, we gave them another chance, but clearly they have not changed. That will be the last time we go there.
Service reception staff had an arrogant and dismissive attitude. Could even smile while they were robbing you.
Avoid them at all costs.

VW Martins in Camberley avoid at all costs as they are the most corrupt, deceiptful posse I have ever come across.

They taped up a hole in my exhaust, sprayed it silver and charged me for a new part plus labour.

Do yourself a favour and drive past and find a reputable garage with decent staff.

My friend has had a similar experience with this bunch of cowboys - sold him an "approved" Golf with dodgy tyres & leaky water pump. When they eventually replaced the water pump the drivshaft fell of on the way home!!

Cowboys - I'd avoid at all costs!

I recently took my 2001 Golf GTI to Barnstaple (Devon) VW for a service, they recommended it also had brake fluid change at £46.80. So with some minor parts and quick snagging I got a bill for £281.82. Two weeks later I took it to a local VAG specialist, turns out they clearly hadn't carried out basic service checks and had just syphoned the brake fluid out and replaced it with new stuff rather than bleeding it through properley. I'm fuming... nearly £300 for a brake fluid top-up, basic oil & filter change, £22 worth of parts and about 15 mins labour. Last time I'll ever use a dealer, independent specialists in the future and VW head office are getting a long letter from me!

THIS LOCATION IS IN DAVIE, FL (do not go there) volkswagon service Assistant,Manager,head manager are rude and dishonest and not there to help anyone. I need to find another service place for my car.The people there are rude and have no customer service background

I also had a bad a bad experience with Martins in Camberely. My VW Passat has only been serviced there since new but after just 4 years the door electrics started failing. They charged me £50 to diagnose the problem and then said it was probably a broken wire. However they said to fix could be many hours investigation at £110 per hour. So instead I went to an independent car electrician who quickly found my ecu in the footwell was corroded because of a big water leak, the wires were fine. I then discovered myself an plastic air con connector cap was stuck in the main drain hole under the battery in the engine compartment and causing the water ingress. Went back to Martins and they denied it was any of their doing even though they are the only ones ever to touch my car since new but after a long argument agreed to fix the problem 'as a goodwill guesture'.
So any problem with Passat Electrics get the water holes checked and don't take it to Martins. My auto electician only charged me £90 to fully diagnose the root cause as opposed to many hundreds of pounds VW were planning on charging me. I've also just discovered Martins VW in Camberley charge £120 more to replace a Cambelt than Martin's VW in Farnham so they are just a bunch of ripoff cowboys.

To be fair, the parts were the dearest the dealer only charged £300 labour the parts were the rest. I cant see why an injector should cost £460 and an ECU unit cost £800 they probably cost pence to make, taking into account there are four injectors, the car is very good to drive but I will not ever buy a VW again. Customer Care at VW are as good as a paper umbrella.

I took my Golf to a main dealer Lindvale in Southend, it was not firing on num 3 cylinder, my friend a fitter had already diagnosed this but it still had to be diagnosed by VW at a cost of £100. They then said that it needed an injector cost £701 after this had failed they said it needed an ECU also at a cost of £800 I dont think that there was anything wrong with the injector in the first place but you cant prove this, total cost £1516.03 then on collection they said that the CV joint rubbers were split cost £344 I told them to leave them. ( they were not split anyway). I will never go to VW main dealers again nor will I buy a VW again. all parts were Dealer parts only.

I took my Golf to a main dealer Lindvale in Southend, it was not firing on num 3 cylinder, my friend a fitter had already diagnosed this but it still had to be diagnosed by VW at a cost of £100. They then said that it needed an injector cost £701 after this had failed they said it needed an ECU also at a cost of £800 I dont think that there was anything wrong with the injector in the first place but you cant prove this, total cost £1516.03 then on collection they said that the CV joint rubbers were split cost £344 I told them to leave them. ( they were not split anyway). I will never go to VW main dealers again nor will I buy a VW again. all parts were Dealer parts only.