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The assistant advised me that I would probably have to wait for an engineer to come out, but was unable
to tell me how long that would take. As I was quite keen to continue my journey, I asked to speak to their manager
about the problem. The manager on duty that day, one Mr C Faver was pleasant enough, and he assured me that I would
receive the rest of my money within a few days. At my request, he wrote me a receipt with the details on, which I
accepted and then carried on my journey. I assumed that I would be sent a cheque in the post.
To date however, I still have not received any communication and more to the point haven’t received any of the money that
I won. Attempts to contact Mr Faver, the manager that I spoke with have been unsuccessful and I do feel that I have
been somewhat ripped off, or at least treated shoddily.
If I do not receive the money that I am owed in the very near future I will definitely seek legal advice with a view to
taking legal action against the operator of the gaming room at these services.
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