If you think you might want a refund then buy online or mail order as the October 2000 ammendment to the Sales of goods act known as "Distance selling law" complete ties the retailers greasy hands.

Ted; just to clarify, consumers have no legal right to expect a refund on goods purchased unless said goods are faulty or not fit for purpose. Many shops do give refunds on goods if the customer merely changes their mind, but this is simply their own policy as good customer service, not a legal requirement.

This law protects retailers who are treated as "free hire" centres; for example some customers will buy a new outfit on a Friday, wear it over the weekend, and then take it back for a refund on Monday!

Sony Style Extremely poor customer service. Beware any purchased Sony product CAN NOT be returned even if it is purchased within 24 hours. Sony Style Sales Staff are not allowed to reimburse any purchased item even if the item is returned within 24 hours of the purchase and is in good working condition. This Non Refundable return policy is directly from Sony Head office and reflects the "hard times" regarding sales at this period. Customers should be made aware of this FACT: SONY STORES DO NOT GIVE REFUNDS;UNDER ANY CONDITION.

Sony are the bad guys alright, along with the evil brother Microsoft of course. The copy protection game has spiraled out of hand I think and to be honest I don't think that they are really puting in place these anti-piracy measures for the benefit of the artist. It's all about money and control. It always was about the money.

If they are truly doin this stuff, then use a system of downloading music I.E. Kazza, limewire, frostwire, blubster etc. there if you get a virus you will be able to detect it with the virus scanner and just get a different version of the song :)

use kazza, limewire.

sony are nazis

Latest news.

Sony are now stopping using this software.

http://www.theregister.co.uk/2004/10/01/sony_copy-control_cd/

Fair comment jeff, Sony have got a lot to answer with on this one.

Who do sony think they are anyway, its pretty clear from the bad press they have had recently that these tactics just aren't going to be popular and that the public will stop buying CD's. There is enough fear and conspiracy out there without them adding to the situation.