Unlimited broadband from ISP
04-July-2009
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Unlimited broadband from ISP

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We just want unlimited broadband! Why do broadband providers such as BT, Wanadoo, Freeserve and NTL etc have a capped service that restricts us to between 3 and 30 gigabytes a month?  Personally, I’ve gone with Tiscali for the time being, not because they offer a better service than anyone else, but because they do not impose a cap on the amount of data I can download.

It’s like a return to the bad old days of metered access with a dialup Internet connection and it really doesn’t make any sense.  Surely they can see that as the speed of broadband gradually increases so will the amount of data that people will download.

There is an almost unlimited number of movies, software, games and music out there all just a few mouse clicks away and it seems to me that the allowance of 30 gigabytes a month just isn’t enough.

Unlimited boradband, ADSL Modem, internet providers (ISP) with download cap

To add a little weight to the argument, many households have more than one computer and small home networks are very straight forward to set up these days, so it should come as no surprise that the one internet connection may be used by one or more PC’s.  As the available connection speed has grown, so too has the rich variety of content available and the associated size of the files we download.  It is true that there are some selfish individuals who do not play fair; they are permanently logged on to a peer-to-peer (P2P) file-sharing network such as Kazaa or eDonkey and it has probably been this behaviour which has led to many of the internet service providers capping in the first place.

An always-on Internet connection isn’t a license to download constantly and some of us are mature enough to use the service responsibly.  I tend to kick off my larger downloads overnight and avoid the peak times as you are vying for bandwidth with other users then anyway.  On average I’d say with 3 PC’s in the house we download anything from 20 to 80 gigabytes a month which I think is quite reasonable use of a 2MB ADSL connection.

The way people utilise their internet connection is going to fluctuate, and the 30GB cap or whatever it happens to be is still none the less, a very real psychological barrier.  I can remember a time back in the early 90’s where with metered internet access, you would have to keep an eye on how long you had been online.  The same is true with the download limit only you think twice before downloading a large file.  How much have I used up this month?  Will I exceed my download limit?

Internet service providers are kind of at the cross roads with this at the moment and no one is sure if the capping thing will work.  Maybe all ISP’s will be doing it at some point in the future, but until then I will always go for an un-capped service where possible.  It’s one less thing to worry about!

Looking for unlimited broadband?

Broadband
At Broadband Expert we research, test and compare broadband and mobile broadband packages to help consumers find the best broadband packages for their needs.

Broadband Download Monitor
The Broadband Download Monitor is a free tool offered by BroadbandChoices.co.uk that tracks your downloads and alerts you as you get near a limit that you set.  If you’re thinking of switching broadband packages, you can also use it to measure your usage and see what limit you could comfortably cope with a new ISP.


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Eclipse Internet do an unlimited option with no FUP, and one with a 50GB limit during peak hours, and no limit overnight (11pm to 9am)
*Jenny  23-Feb-2009 10:36

 
Supernautus you need to look at www.superawesomebroadband.com - this seems right up your street, but may be too expensive ?
*Dave B  05-Feb-2009 17:04

 
You don't have to be downloading anything illegal to be downloading all the time, I download fansubbed anime shows, which are fine, as long as they are not being sold, and I delete those things from my hard drive once I have received them. I also play consoles online, which, with paid for downloads, accounts for a large amount of my downloads, pair that with programs such as steam, from which I may download three or four games a month (legally, after a purchase, I just purchased one which is around 20 gig so there goes most download limits) That can add up fairly quickly, without breaking any laws.

Yet, on an "Unlimited" package, I have, this week, been capped to 80kbps, which is not even broadband speed, it takes about ten minutes to load a page that would have taken seconds before, and any downloads are running at less than 10kbps. Calling something unlimited when technically, a fair usage policy, is a limit, should always be illegal, offering 8Mb broadband in a contract and promising no caps, then capping a person to 80kbps is a breach of contract, I have a month left on my current package and intend to change, trouble is, who out there has a decent fair usage policy, I have had 02 recommended, but it will cost around £22 a month, I can't get Be. I know sky provide a properly unlimited service, but I'm not sure it's possible where I live, being that there are no cable lines.
*Supernautus  03-Feb-2009 20:14

 
You can get unlimited broadband, but it isn't cheap!

http://www.superawesomebroadband.com
*james  03-Dec-2008 18:38

 
.that ISPS using this network chipped in instead of constantly moaning about BT when things go wrong. I thank you if you have taken the time to read this and I would like to say to the customer who has signed up to unlimited Tiscali Broadband to check the small print and you will find that if you exceed the fair usage on your unlimited Broadband then your speed will be restricted between 6 pm and 11 pm, further to this BT Retail were one of the last ISP's to offer unlimited Broadband..... and let’s face it they didn't have much choice.
*Eng  14-Oct-2008 23:27

 
What all of you people have to realise here is that more than 99.9% of phone lines and cable are not designed for ADSL,they are only legally required to support speeds of a minimum 28 kbps. Broadband is a wonderful invention but the line is configured at the exchange for a digital signal. Now it is not financially feasible for companies such as Tiscali/Talk Talk/Sky to spend billions of pounds laying their own cables throughout the UK so BT are legally required to have a wholesale division for these companies to use to allow fair trading. Now the network is literally not capable of giving everyone unlimited usage and most ISP's are not allowed a contention ration of above 50/1 on a wholesale line ( LLU and Cable are sometimes higher ) and this is to ensure everyone has access. The problem is that years ago when companies such as AOL/Tiscali and others had such a small customer base they advertised unlimited* broadband even though they and the network were in no real position to offer it, anyway as the years have gone on and more people sign up to Broadband and competition gets greater and more competitive ISP's advertise unlimited even though it’s not available on a BT Wholesale line. The fact of the matter is the UK Broadband market is in a state because there are too many vultures using BT Wholesales lines. BT are trying to roll out a fibre optic network now and guess what none of the 400 ISP's who use BT Wholesale lines have volunteered to contribute to the cost. No matter what some of you may think BT is not some state inherited monopoly it’s about time .. cont
*Eng  14-Oct-2008 23:26

 
Sorry but your totally wrong on this one.
It is BT who are limiting the total bandwidth that they allow the resellers of their wholesale service to offer. It is infact the ISP's that have forced BT to uncap the limit.
I was working for a firm who was negociating with BT for GPRS internet service on mobiles, BT wouldnt move on what they thought was an excessive 2MB cap we said we needed min of 8MB per day, they were talking per month. Hence we gave up with them. BT have help up telephone service and datacomms development for the last 50+ yrs in this country. Why are they still only offering 8GB ADSL when we could be having +24GB DSL today the former USSR states can have it but not us.
*9 of 7  06-Sep-2008 17:13

 
Sorry but your totally wrong on this one.
It is BT who are limiting the total bandwidth that they allow the resellers of their wholesale service to offer. It is infact the ISP's that have forced BT to uncap the limit.
I was working for a firm who was negociating with BT for GPRS internet service on mobiles, BT wouldnt move on what they thought was an excessive 2MB cap we said we needed min of 8MB per day, they were talking per month. Hence we gave up with them. BT have help up telephone service and datacomms development for the last 50+ yrs in this country. Why are they still only offering 8GB ADSL when we could be having +24GB DSL today the former USSR states can have it but not us.
*9 of 7  06-Sep-2008 15:06

 
yes I agree with you all it is a shocking state of affairs, i'm with eclispe at three of my locations and the one where I store my offsite backup using logmein backup(when it works) is the only location that has a data transfer limit of 10gb per month. my girlfriends daughter likes her you tube vids and using the webcam and for the last two months i've been billed for excessive data transfer of around 15-45 quid over and above my connection fee, which for all three locations is about 65 per month, now that is a rubbish state of affairs as we're not doing anything wrong(illegal) or over and above normal usage except maybe my offsite backup transfers 20-30 mb a day sometimes. so i'm on the scout round for a new provider and anyway worse still than being charged for excess usage or being throttled is eclipse insistance of using cisco ironport for spam filtering which only works on reputation. so when I want to add my client at symantec to my safe list so they can send me my puchase orders (circa 70k per annum) they tell me there is no way to add them to a safe list, now that really is rubbish so I now use OpenSRS hosted email absolutely brilliant and eclipse can shove their rapidly decreasing quality of service anywhere they like.
*rog  02-Sep-2008 12:59

 
You seem to be forgetting the old 'FAIR USAGE POLICY' which means that unlimited is actually limited!!!! The only provider I know of who actually offer unlimited are BE, but they are not available in my area unfortunately, otherwise I would BE with them in a minute! www.bethere.co.uk
*Andrew  26-Jul-2008 11:45

 
In my experience, working for a leading ISP which provides DSL to business and residential markets; most people tend to over estimate their typical monthly download usage. Over 80% of residential and business users are downloading LESS than 20GB per month on 'up to' 8Mbps connections. I often speak with users from many ISP's who assume the download allowances will inconvenience their surfing and downloading habits; and this is not the case.

There are some people who will hammer the connection and there are people who are downloading data 24/7, more often than not to make money from illegal bootlegging and so on; and it is these users the ISP's are trying to protect legitamate users from by introducing the caps.

So... you can't have your cake and eat it - to provide a solid and stable service, the ISP's backbone network must be proected somehow; some will introduce capping, traffic shaping and so on. Others, like the one you (for some reason) decided to go with may not aply usage allowances; but good luck with the Customer Support and (lack of) technical support.

As speeds increase; some peope WILL want to start downloading more, but then again; most will not.
*flyonwall.  07-Jun-2008 16:44

 
They Cap the internet usage because let's face it 24/7 downloading is not good for everyone else who uses the network is it? and how much downloading can you actually do anyway?, Well unless you are illigally downloading from the internet such as torrent, but you could get caught out?
These companys also want to make money out of you so they cap it and hope you reach the restriction and then they charge you more.
*Sam  15-May-2008 14:57


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