Unlimited broadband from ISP
13-May-2008
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Unlimited broadband from ISP

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We just want unlimited broadband! Why do broadband providers such as BT, Wanadoo, Freeserve and NTL etc have a capped service that restricts us to between 3 and 30 gigabytes a month?  Personally, I’ve gone with Tiscali for the time being, not because they offer a better service than anyone else, but because they do not impose a cap on the amount of data I can download.

It’s like a return to the bad old days of metered access with a dialup Internet connection and it really doesn’t make any sense.  Surely they can see that as the speed of broadband gradually increases so will the amount of data that people will download.

There is an almost unlimited number of movies, software, games and music out there all just a few mouse clicks away and it seems to me that the allowance of 30 gigabytes a month just isn’t enough.

Unlimited boradband, ADSL Modem, internet providers (ISP) with download cap

To add a little weight to the argument, many households have more than one computer and small home networks are very straight forward to set up these days, so it should come as no surprise that the one internet connection may be used by one or more PC’s.  As the available connection speed has grown, so too has the rich variety of content available and the associated size of the files we download.  It is true that there are some selfish individuals who do not play fair; they are permanently logged on to a peer-to-peer (P2P) file-sharing network such as Kazaa or eDonkey and it has probably been this behaviour which has led to many of the internet service providers capping in the first place.

An always-on Internet connection isn’t a license to download constantly and some of us are mature enough to use the service responsibly.  I tend to kick off my larger downloads overnight and avoid the peak times as you are vying for bandwidth with other users then anyway.  On average I’d say with 3 PC’s in the house we download anything from 20 to 80 gigabytes a month which I think is quite reasonable use of a 2MB ADSL connection.

The way people utilise their internet connection is going to fluctuate, and the 30GB cap or whatever it happens to be is still none the less, a very real psychological barrier.  I can remember a time back in the early 90’s where with metered internet access, you would have to keep an eye on how long you had been online.  The same is true with the download limit only you think twice before downloading a large file.  How much have I used up this month?  Will I exceed my download limit?

Internet service providers are kind of at the cross roads with this at the moment and no one is sure if the capping thing will work.  Maybe all ISP’s will be doing it at some point in the future, but until then I will always go for an un-capped service where possible.  It’s one less thing to worry about!

Looking for unlimited broadband?

Unlimited broadband comparison table
A pretty straight forward comparison table with a star rating system and a link for more info.  Not sure if it covers all of the providers that there are though.

AntiCap UK
AntiCap, a fairly interesting site designed to provide a voice for users concerned at the imposition of residential broadband service usage limits. Lots of stuff influding a forum!

Broadband Download Monitor
The Broadband Download Monitor is a free tool offered by BroadbandChoices.co.uk that tracks your downloads and alerts you as you get near a limit that you set.  If you’re thinking of switching broadband packages, you can also use it to measure your usage and see what limit you could comfortably cope with a new ISP.


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we would all like unlimited food supplies, fixed price unlimited petrol and diesel etc... ultimately broadband bandwidth is a resource just like everything else and it is not available from an infinite source.

Broadband will eventually become a utility like electric and gas, you will pay for what you use quarterly..
*kijoma  09-May-2008 22:21

 
Tiscali may not cap your monthly allowance per se but they do throttle all P2P and similar traffic (Including WoW data and EA Games files) between the hours of 6 and 11pm.
As for your statement that P2P users are selfish. Get real! If it wasn't for others using more bandwidth the ISPs would consider you the selfish one for downloading your 20 - 80Gigabytes per month. Just because in your opinion it's " quite reasonable use of a 2MB ADSL connection" doesn't mean the ISPs agree. The average user viewing static web pages and downloading e-mails will use less than 1Gb per month.
If you start agreeing with the ISPs that one transport format or another is "selfish" we'll soon be back to the days of text only web pages and chages per minute online.
As you stated you only have a 2Mbps connection, this in itself is capping your connection to a quarter of other 8Mbps (max) connected users. This is why you only download 80Gb/month.
If you had a faster connection you would choose to download films / music which are of higher quality and therefore less compression and larger filesize.
Face facts all UK ISPs want to do is make the most profit from the existing infrastructure. Whilst the users want larger and larger files at a faster and faster rate.
*Mark  23-Feb-2008 19:53

 
My company was capped by THUS DEMON and they didn't give a damn that my business was shut down. We use online accounting, host our own website, and of course like most businesses we use the internet to order supplies, contact our customers, etc.

After speaking to their mostly useless call centre staff I wrote to them and also put an open letter on my website. To be honest I new they would care and aren't bothered with the little guys like us that leave. Who cares! Certainly not Demon!

http://www.ahm-uk.com/blog/index.php/2008/02/01/demon-really-are-demonic/

The decision was made to leave them the second they said that we could not be uncapped; no matter what we did!
*Canadian Dave  01-Feb-2008 17:58

 
I've been throttled by demon - no warning and to make it worse my account was changed from unlimited to throttled without me being told. And yes the throttled service is worse than my old dial up ten years ago! - The outsourced help desk are useless - they say they will warn you when you approach your (their) limit but they don't - I haven't downloaded anything for three days but am still paying for broadband and getting sub dial up performance.
*Simon  30-Jan-2008 17:49

 
I am with virgin on what I was led to believe was 8meg unlimited adsl connection! rubbish! If you read this think carefully before signing up and question your service that you will be paying for? On most speed testers I am getting dial up most of the time and I download under 30gig a month and the official bt speedtester that virgin advises you to use, when it works, and dosent come up with test error message.....tells me that I have 450kb download! Then I decided armed with proof of this service too talk to virgin on there 25p a minute line. The response was "fair usage" ? I am classed as a High downloader, top 5 per cent! you need to stop feeding people this line to cover up your poor service.
*Jay  22-Jan-2008 19:33

 
Im really flooking peed off with Virgins so called fair use policy, they say they dont throttle your connection well oh yes they dam well do, if I download around a gig or so the connection throttles back so bad it time outs all the time and only reaches dial up speeds yes dial up, my 56k dial up modem is faster than my 8meg connection when throttled its a dam joke and its on me @ £20 month for this crap, ive asked for a mac code and im moving it, so Virgin can sod off !!!!!!!!!
*bogs  15-Jan-2008 22:43

 
56 pence per gigabyte? I'm curious where you got that statistic from.

Even my $3.99 web host (that's dollars, not pounds - half it for the Sterling equivalent!) offers 50gb downstream traffic on its back-bone connections. It charges 50 cents per gigabyte overage - about 25 pence.

So how is it that web hosts all around the world are able to afford phernominal levels of up/downstream traffic, but a UK ISP has to pay a premium to deliver that wholesale to an end-user?

Seems to me that whoever owns the lines is taking the p!ss...
*Lee  27-Nov-2007 15:34

 
why arent trading standards in the uk taking action against isps that describe their broadband as unlimited when it isnt. if its capped it clearly isnt unlimited! obviously the government dont give a toss about consumers thats why were called rip off Britain. it should be called unfair usage policy as many people who sign up are led to believe its unlimited when it isnt. TRUE WORD SPOKEN BY A FAIR PERSON
*BOYCOUT TISCIAL  15-Nov-2007 14:06

 
why arent trading standards in the uk taking action against isps that describe their broadband as unlimited when it isnt. if its capped it clearly isnt unlimited! obviously the government dont give a toss about consumers thats why were called rip off Britain. it should be called unfair usage policy as many people who sign up are led to believe its unlimited when it isnt.
*adey  11-Nov-2007 00:59

 
Totally agree with the last comment. Speed is dreadfull with Fast4. They blame everybody else for the poor service (mainly EurISP). I'm giving them until 12th October and then I'm moving on. I'm tired of paying out for a service I'm not getting. I know I'll probably pay out more, but at least it should be more reliable.
*Brian_Manchester  06-Oct-2007 14:17

 
being messed about with fast4 at the moment, constantly blaming everyone except themselves, even blaming me for slow speeds and non service, definately would not reccomend joining them, they started out ok then went right downhill.
*Jordan  27-Sep-2007 23:20

 
If you want an truely unlimited service, expect to pay an awful lot of money each month for it, as a very rough guide it costs something in the region of £10 per month for the connection rental + £0.56 per gigabyte. So if you download 100 Gig a month it is costing your ISP around £70..

The 56p figure is rather conservative as the cost is actual based on the price of a BT Central which your ISP pays the same amount for whether if it is used to capactity or virtually idle.

And as for fast4, also known as slow4, crap4 and farce4 on some forums, I suggest the person joining them reads some more reviews.
http://www.ispreview.co.uk/review/censura.php?cmd=details&itemid=279&username=TK-421
*capped services are better quality  21-Sep-2007 16:01


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