Unlimited broadband from ISP
02-September-2010
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Unlimited broadband from ISP

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We just want unlimited broadband! Why do broadband providers such as BT, Wanadoo, Freeserve and NTL etc have a capped service that restricts us to between 3 and 30 gigabytes a month?  Personally, I’ve gone with Tiscali for the time being, not because they offer a better service than anyone else, but because they do not impose a cap on the amount of data I can download.

It’s like a return to the bad old days of metered access with a dialup Internet connection and it really doesn’t make any sense.  Surely they can see that as the speed of broadband gradually increases so will the amount of data that people will download.

There is an almost unlimited number of movies, software, games and music out there all just a few mouse clicks away and it seems to me that the allowance of 30 gigabytes a month just isn’t enough.

Unlimited boradband, ADSL Modem, internet providers (ISP) with download cap

To add a little weight to the argument, many households have more than one computer and small home networks are very straight forward to set up these days, so it should come as no surprise that the one internet connection may be used by one or more PC’s.  As the available connection speed has grown, so too has the rich variety of content available and the associated size of the files we download.  It is true that there are some selfish individuals who do not play fair; they are permanently logged on to a peer-to-peer (P2P) file-sharing network such as Kazaa or eDonkey and it has probably been this behaviour which has led to many of the internet service providers capping in the first place.

An always-on Internet connection isn’t a license to download constantly and some of us are mature enough to use the service responsibly.  I tend to kick off my larger downloads overnight and avoid the peak times as you are vying for bandwidth with other users then anyway.  On average I’d say with 3 PC’s in the house we download anything from 20 to 80 gigabytes a month which I think is quite reasonable use of a 2MB ADSL connection.

The way people utilise their internet connection is going to fluctuate, and the 30GB cap or whatever it happens to be is still none the less, a very real psychological barrier.  I can remember a time back in the early 90’s where with metered internet access, you would have to keep an eye on how long you had been online.  The same is true with the download limit only you think twice before downloading a large file.  How much have I used up this month?  Will I exceed my download limit?

Internet service providers are kind of at the cross roads with this at the moment and no one is sure if the capping thing will work.  Maybe all ISP’s will be doing it at some point in the future, but until then I will always go for an un-capped service where possible.  It’s one less thing to worry about!


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My household has four computers using an O2 supplied 30gb ADSL line. They are dumping us because we over use our quota. I got involved with O2 because they advertise Unlimited down loads. All other IPs do the same. Im going back to IDNET. they give you a much better deal, when you go over your allotted 40gb you pay £1 per gb after that.
After trying many IPs IDnet do as they say, no surprises. I also found that down loads speeds where much faster than all others. 8gb provided IDnet was 6/7gbs compared with O2s 8gb advertised gave 1.2gbs. So they can cut me of Ive got a better deal waiting.
*DAno  18-Aug-2010 11:29

 
o2 is capped anal!!!

the only wanz tht aint ar sky and virgin media!!
*s  02-Aug-2010 16:11

 
It's bloody ridiculous. They're taking advantage of the -c-o-m-m-o-n--i-d-i-o-t- average joe.

I think it's wrong to advertise unlimited when it really isn't. They duped my parents into it and now I'm stuck going at 1kbs. I think it's bloody unfair. It's all fine and dandy though, we're switching over to 02 after I had a little "talk" with my parents about this, I can't believe they're such stupid imbeciles that they fell for it. God I must be from bad stock. Anyway, their whole "we're nobbling broadband niggles" campaign is getting quite alot of attention considering they're doing away with all that makes these telecom companies so shady. Anyway I've rattled on enough. Have you any idea how freaking long it takes to load a goddamn picture? SERIOUSLY. I KNOW Dial-Up goes at 5/kbs, and they're throttling me down to 1/kbs. That should really be illegal. I'm so glad the contract ends next month, I won't have to put up with this faschist bullshit regime they keep sending out to people with their false advertising.
*B-and-R.  28-Jul-2010 23:34

 
As far as I can see if they have a fair use policy then its not unlimited and I would stay well clear. I also feel thay should not advertise a connection as unlimited if there is a download limit.
I have spoken to several ISP's about their fair use policy and as soon as they say you get x amount of GB a month I say "well thats not unlimited is it! thats an x GB download limit!" and wait for their reply.
They normally say "you would need to be downloading 24/7 to reach this limit" I say "well no, so far this WEEK I have already used the amount in your fair use policy and all I have done is watch 5-10 tv shows on bbc iplayer and a few hours on you tube, downloaded updates and done a few hours online gaming a day. I havent been downloding 24/7 and still reached it. how much do you charge for a truley unlimited connection then?" The poor person on the phone just cant give me an answer. Im sick of this false advertising! If its a 3/10/40/100gb limit then sell it as such for gods sake! I should not need to wade through a ton of small print to see what the fair use policy is. If your selling it as unlimited then that should mean I can download 24/7 365 day a year with no restrictions.
Ofcom needs to do somthing about this ASAP in my opinion
*Mr_Rant_Pants  08-Jul-2010 14:53

 
Hi, i'm new to this but I have to say I also joined www.smithmediagroup.co.uk a couple of weeks ago and I have to say after talking to them at length on the phone they understand exactly how things work in the "unlimited" industry! The guy in there support team explained the whole concept and I will try my best to explain it on here to clear things up a bit for other people like myself. The unlimited products on most broadband providers use LLU technology, this is a different bit of kit in the exchange which is owned by the provider (it's a cheap version of BT kit I think). This puts your line on their network rather than BT's and so if they don't have many customers they can afford to offer unlimited broadband (until it all gets full up later on!). However he also told me that www.smithmediagroup.co.uk put more orders on the BT network than the unlimited LLU network, god im waffling on a bit however the key part of the talk was that if you go to a LLU network (Sky, talk-talk etc) and you dont like the service, BT charges you £44 to move back to BT! Be careful everyone! They went the extra mile with me so I signed up and things are very good so far! hope this helps.
*John  11-May-2010 20:39

 
What do you mean an "An always-on Internet connection isn’t a license to download constantly"?!?

Of course it is. I've paid for the bandwidth and I'm entitled to it. Companies 'overselling' their bandwidth capability has nothing to do with my maturity
*Dude #1  10-May-2010 19:51

 
We currently offer a couple of unlimited products, www.smithmediagroup.co.uk might be of interest, if your not in an LLU area you can always go for the BT version. We dont cap our unlimited products and never will!!!
*Mark  19-Apr-2010 15:45

 
I totally agree with your you. I am with BT monthly 10GB, and boy do they are never off your back about usage. I average a measly 7 or 8 GB, and they are not long ib emailing me to watch my suage (which I try to do).

Well, I have been with them now since January and I got one heck of a fright. They emailed me saying I used 27GB in the last month. Contacting their live chat site to tell them this was bullshit, as I could never have used that much bandwidth in a short time. All I get is they cannot be wrong. Pity I am tied to their bloody contract or I would be off to any ISP that plays fair, because BT certainly don't.
*Libisa  10-Mar-2010 15:06

 
What a stupid viewpoint. Unlimited should mean exactly that!!!
*I-HateTalkTalk  27-Jan-2010 17:37

 
telecom is now giving out unlimited usage till 2010 for all new zealand broadband users. sweet!

shame on UK. new zealand is peaceful and fair.
*Happy New Zealander  15-Dec-2009 03:29

 
They are selling us a Dream!!! BT and other isp providers, People need to wake up to this, BT is taking the piss unlimited, I DONT THINK SO! Great Britain is going down the toilet broadband is running like the M25 with road works, BT IS RUN LIKE EVERY BIG COMPANY BY GREED NOT BY SERVICE.
*edward  12-Dec-2009 23:21

 
Why can't ISP's show the sites I visit and download from. My mobile phone account shows who I called, when I called, the duration of my call, and the area from which I called. Surely if they are charging and updating hourly they must know all in info required. I don't mind paying but I like to know what I'm paying for - just like any supplier giving me an invoice. I don't want a plan. I want to pay on an itemised invoice. Is there any way of doing this ?
*Hope Seeker  28-Nov-2009 21:51


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