Getting no good advice from chemist staff
I've just come back from the local chemist and I'm a little less than impressed with the service in there. I'm sure it's not the same everywhere, but I always seem to pick the worst ones.
All I needed was some something to relieve the pain from some rather nasty mosquito bites that I acquired. I had a fair number of them and they itched like hell. Now I know that this isn't the sort of thing you go to the doctor with and there's nothing worse than a hypochondriac, so this is why I thought it would be a good idea to go down to the local chemist and ask for advice. It's not rocket science and I would have thought that they would probably know what works and what doesn't.
Not the case though, instead of a helpful and fairly knowledgeable assistant, I was faced with someone that clearly would have been better suited to a job behind some supermarket checkout. I didn't need highly trained expert advice and I wasn't expecting to talk to someone with a medical background. I thought I could at least count on the fact that they would know a little bit about the products they were selling though and be able to offer some basic advice.
I felt I was just an inconvenience to her ...
This woman clearly didn't give a damn whether or not I got what I required and I felt as if I was just an inconvenience to her. When I enquired about what was good to treat the bites and which works best, I was just pointed at an array of products all claiming to do the same thing. No advice, no suggestions, just pick something and off you go.
I think at the very least counter staff in a chemist shop should be trained and given some basic knowledge of the products they have on sale. A little guidance and at the very least good interpersonal skills would go a long way.
And another thing, why is it the only person who can make up a prescription goes off to lunch between twelve and two? It's almost like they know that is the only time you can get out of work.
Comments from visitors
Saturday girl - 29-Jan-12 21:16
debs - 3-Feb-11 14:38
Joe - 15-Nov-10 15:04
Paracelsus - 5-Sep-10 09:08
Mr Pharmacist - 26-Aug-10 07:59
Mr Hicks - 14-May-10 22:16
counter assistant - 14-May-10 21:15
a counter assistant. - 14-May-10 21:10
Lixie - 14-May-10 21:00
not always right - 13-May-10 14:22
Mr Hicks - 17-Mar-10 21:29
ste - 26-Feb-10 14:35
Mr Hicks - 18-Feb-10 21:11
louie - 15-Feb-10 21:17
louise - 17-Jan-10 20:48
Rosemary88 - 5-Dec-09 19:37
grumpyoldwoman - 3-Sep-09 16:54
real pharmacist - 3-Sep-09 16:28
Mallory - 29-May-09 15:42
pharm - 29-May-09 12:13