Restaurants with slow or otherwise poor service
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I hate waiting. I wouldn't call myself impatient, but it really winds me up when you have to wait 45 minutes to be served a first course at a restaurant. The first course is generally a pretty straight forward thing to cook so I don't understand why it should take that long. |
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You may not think that this is that bad (you've probably experienced worse), but when you add another 45 minutes after you've eaten your first course until you even get a glimpse of your main course, then this is verging on the ridiculous. I wouldn't mind waiting if the food was knock-yourself-over amazing, but it wasn't. How hard can it be? Cook the food from a set menu, get one of the doe-eyed waitresses to come and collect it and then put it on the table of the poor waiting family who just want a nice stress-free evening out. |
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I don't like to complain either. I'm British and I don't like to cause a fuss in a public place. Our American friends would no doubt sue the living daylights out of these restaurants that can't bring food out in a timely manner, meanwhile us Brits will just sit there staring at our cutlery and mumble occasionally sentiments such as "Perhaps there is a problem in the kitchen", or "Oh, they're probably just very busy so it's to be expected." Very busy my backside! So what if you are busy, we all are so can you just get more staff in so that you can cope a few more diners otherwise they'll all be going somewhere else to eat in future.
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Comments from visitors
As the owner of a food pub with a great team and a genuine desire to please all my customers, with all the good will in the world and everyone working flat out, if you prepare fresh food it is going to take time. If I ordered a freshly cooked piece of meat or fish and it appeared on my table in 10mins I would be a little concerned. The trouble is that everyone has become acustom to eating at big food chains with all their processed, pre-packed ready meals, five mins in a microwave and bob's your uncle. I'll bet those who complain about the waiting time are the people who turn up late for their reservation or don't make one but expect to jump in front of those who have, take an eternity to order their meal and make strange requests that are not on the menu, then proceed to be rude to the low paid staff many of you seem to mention. So be aware next time you are about chew on the head of some poor waitress/waiter about your waiting time, it may have been increased by one of these inconsiderate diners, whom I encounter almost weekly, not the pub or restaurant itself.
-4
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Paragraph 1: on the fly in my soup. Paragraph 2: Vomit on the floor. Paragraph 3: Service Charge not included or contary service charge 12.5% . Paragraph 4: Waiter does not speak English. Paragraph 5 Smoking not permitted. Paragraph 6 man having row over bill with wife. Paragraph 7 no real ale. Paragraph 8 food cold, not warmed up properly. Paragraph 9 on the Salmonella typhimurium or Salmonella enteritidis bacteria.
-10
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Grub's Coming Up - 20-Jul-10 04:58
I would be obliged if somebody could help to write my introduction part of my assignment on low quality service of restaurants. It has to be only one page. Please
+2
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Beaufort Arms, Stoke Gifford - today we had to wait in a queue of people at the bar asking for refunds because the food was taking so long to be delivered! We'd waited an hour and 15 mins by this point. The worse thing is that none of the bar staff made any mention of a delay when we ordered. Last week the wait was a mere 50 minutes, which was bad enough!
-6
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After waiting almost an hour for two Tuna and Mayonnaise sandwiches (how difficult can that be?) in a pub in South Manchester when taking my mum out for lunch, I demanded a refund. The sulky girl on the counter called for the manager, who it turned out wasn't there so she reluctantly gave me my money back.
There were about 4 other people in the place at the time and I could hear the kitchen staff arsing about in the back. No apologies and no explanation, which is typical of 10th rate Britain.
There were about 4 other people in the place at the time and I could hear the kitchen staff arsing about in the back. No apologies and no explanation, which is typical of 10th rate Britain.
-5
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Howsoonisnow? - 2-Nov-09 19:04
I waited 3 and a half hours at a chiness retraunt for a meal that had 3 chicken wings 3 chicken balls some rice and an egg roll why idk it was kinda busy like mayby 10 people but still their excuse we only have 1 wok and 1 cook yet they have 7 f**king waitresses my advice hire another cook by some more woks and actually give me my pop instead of sending me off with my food to-go and no pop!!! uhhh!! I told them you guys are f***ing slow and have horible service oh and one last thing you lost a customer whiel leaving I slamed the door kicked the handel in and thro my chicken balls at the windows I was pissed
+3
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ihateslowservice - 30-Jul-09 00:20
Some of the larger pub chains are the worst offenders when it comes to having to wait ages for your meal.And there is a good reason for this.They use this ploy on the premise that customers will buy more drinks whilst waiting for their meals to arrive in the meantime,therefore maximising their profits.There is absolutely no excuse for this when you arrive at a near empty pub at noon opening time & then you are told there is a waiting time of half an hour or more for food.This has happend to me on several occasions.
Also,beware of buying soft drinks that are filled half to three quarter full of ice.This is another con trick.With the rip off prices charged in some of these establishments for soft drinks then it pays to be wise to this.Many unsuspecting customers don't realise that they are in actual fact being ripped off by paying for a glass of watered down soda by volume.Don't fall for it!Complain!
Also,beware of buying soft drinks that are filled half to three quarter full of ice.This is another con trick.With the rip off prices charged in some of these establishments for soft drinks then it pays to be wise to this.Many unsuspecting customers don't realise that they are in actual fact being ripped off by paying for a glass of watered down soda by volume.Don't fall for it!Complain!
+8
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Restaurant staff get treated badly by scum(management and customers), so do you think they really give a f### about your meal? Not for minimum wage they don't.
-8
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That'll be why you don't get a tip then. Well partly that and the fact that you're an idiot.
-6
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Restaurant service is usually slow because all of us waiting staff are usually taking the time to spit in your soup, rub your toast up our butt-cracks, put optrex in your tea, play floor hockey with your burger, wee in your lemonade, jack off into your salad!
+5
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In a Little Chef, somewhere. - 9-May-09 17:58
Take a look at the pic at this link: www.ampland.com/humor/pics/47/03182008dLSfqkm.jpg
Now THAT's how to deal with bad service ;)
Now THAT's how to deal with bad service ;)
+3
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Bob - Problem is, the guys and girls that work in the restaurants aren't paid enough to care. Would you on their wage?
All they are doing is greasing their boss, keeping him nice n cosy.
If you have a boss that cares about his staff, looks after them well enough, they move a little faster.
All they are doing is greasing their boss, keeping him nice n cosy.
If you have a boss that cares about his staff, looks after them well enough, they move a little faster.
-6
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Restaurants with slow service should speed up the process to serve their customers so they don't wait a long period of time.
-6
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I waited for 22 minutes (4 minutes in queue and 18 minutes waiting after giving my order) in McDonalds. All for regular fries and chicken burger without mayo! I didn't complain about the slow service one bit...
What annoys me is when people come into my pharmacies and complain why their 10 items prescription is taking so long to do I.e. over 5 minutes... eh.
What annoys me is when people come into my pharmacies and complain why their 10 items prescription is taking so long to do I.e. over 5 minutes... eh.
-5
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Sach the Boy - 22-Aug-07 19:02
You go to a resteraunt for the atmoshphere and the pleasure of good communication with the people you dine with! If you're so impatient and want to order eat and leave within 5 minutes, I suggest you just go to McDonalds.
You're the sort of person who orders a very well done steak then complains when it's not out in exactly THREE minutes, arent you?
You're the sort of person who orders a very well done steak then complains when it's not out in exactly THREE minutes, arent you?
-10
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the longer it takes for the food the better it is. If it takes longer it is normally made by scratch.
Maybe all chefs should just microwave food then you will only have to wait 2 minutes!
It would be cheaper for the company, Easier for staff and from looking at this review it would improve customer service!!
Maybe all chefs should just microwave food then you will only have to wait 2 minutes!
It would be cheaper for the company, Easier for staff and from looking at this review it would improve customer service!!
+4
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Well if you don't like the British..get off our site! "co.uk" is a good clue. Get your own site and then you can be rude to your own people. My best friend is an American so I am relieved to know that you are not typical!
-2
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I am a server and British people need to step off of their pedastals with Canadians and everyone else who has nothing better to do but think the US is second rate to their "Higher Society" of people. PISS OFF come in, shut up, eat your damn food and leave a decent tip, or don't show up at all, go eat in London
-6
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Peoplewhodontknowshouldnttalk - 16-Apr-06 04:39
Salty Server. If we didn't have wait forty five minutes for our food we might tip better. But if you get 10% everytime - think yourself lucky - you greedy b*****d!!
PS. If you had more brains you would be in a better paid job (and be able to spell!!
PS. If you had more brains you would be in a better paid job (and be able to spell!!
+6
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If British people tiped better that 10%, your food might not take fourtyfive minutes
-13
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