Commuting to work by train is just a joke
19-March-2010
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Commuting to work by train is just a joke

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I've been commuting to work by train now for over a year and have paid the rail companies somewhere in the region of £3,500 in season tickets.  Well to tell you the truth I don't think that I have exactly received good value for money in that time.  I've used a number of different train services such as Chiltern, Great Western and Virgin etc. and its always the same old story of late trains and very costly season tickets.

We were all affected by the travel chaos that the country was left with after the Hatfield crash and the huge repair programme that Rail-track undertook afterwards.  But even now certain train operators have still to come up to scratch and I think it's high time they put the passenger first instead of their own profits.  The average commuter parts with a tidy sum of their hard earned cash each month and yet still spends a record amount of time standing on some platform listening to another announcement informing them that their train will be late or has been cancelled.

A real incentive to ditch the car for the train?

Commuting to work by train, Chiltern Railways in Marylebone

Who would want to give up their car and chance their arm with the state of public transport as it is at the moment?  The buses are over crowded and infrequent, trains are erratic as well as expensive and if you live in London the only other alternative is to do battle on an overcrowded and dirty underground system.

Another thing about commuting to work by train that really winds me up, is the cost of refreshments.  How can the rail companies justify charging the extortionate prices that they do in buffet cars and for snacks and drinks from refreshment trolleys?  Isn't it enough that we already fork out a kings ransom for the ticket?

You can now complain online

I've come across a few sites on the Internet that publish passenger complaints and in some cases actually forward the letters on to the transport company involved, so they are definitely worth visiting.

Train Refunds
Rail passengers have had a tough time of it lately - well now there's a new web site which aims to help regular passengers, including those who use London's Tube, claim compensation which is rightly theirs.

Journey's Friend
There are some very interesting points made here about how to make travel with your fellow passengers more pleasant.


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Just had more late trains today and to see if the government even care have set up a twitter account @latetrains to try and do something! Anything has to help!!!
*late trains  15-Mar-2010 16:05

 
rail strikes are coming but dont think the staff want more money or less hours we just want safety and no more job cuts as we are already running on an all time staff low and risks are taken more often to get jobs done,maintenance is at an all time low and the ground staff have had enough and refuse to have the blood of passengers or co-workers on there hands!!!! so when the strikes come just so you know we dont want big pay rises we just want a safe railway and no more cuts to avoid the worst
*angelsonrails  03-Mar-2010 15:10

 
how come lovely ladies do not wear lil skirts and stockings anymore...? Even in winter there used to be the odd one?
Come on girls help brighten our day!
*frustratedbeds  03-Feb-2010 08:13

 
We are inviting commuters who change at West Ham for Fenchurch Street to attend a market research focus group.

You will be paid £55 in cash for attending a group to discuss rail services and facilities.

All comments and suggestions will be reported back anonymously.

The discussion is on the evening of Tuesday 26th January in central London and will last 2 hours.

For more information and to take part call Suzy on: 020 8452 8391 or email: thetelephoneunit@virginmedia.com
*The Telephone Unit  18-Jan-2010 18:50

 
Have created this website www.commutecompanion.com to enable commuters in the UK to network, mobilise and make their views easily heard. It aims at connecting commuters and exposing commuting opportunities inherent in the people in their neighbourhood.
*trainmaster  04-Jan-2010 14:27

 
I am researching an idea for a new product for commuters to avoid breathing in other peoples sickly, foul, nasty smelly air. I would really appreciate your help. I have created a survey which explains this new product and asks for your thoughts about it. Please fill it out and it will take less than 5 mins of your time. Thanks for your help !
Survey Link : http://www.surveymonkey.com/s/FQ5FQVS
*tourdeforce321  10-Dec-2009 02:50

 
I dont want to move to Basildon but talking to my office mates comparing weekly season train tickets. Tonbridge, Kent to City is equidistant to Basildon, Essex to City. Essex fare £52....Kent fare £75. I now know we are being ripped massively in Kent. I hope the train drivers in Kent are getting paid more than their Essex colleagues if not they are being mugged as well.
*ElPea  14-Nov-2009 23:51

 
I often find that my trains are overcrowded and I rarely get a seat. Have you seen the Crazy Morphing Suitcase Video? If this is for real then hopefully it will make the commute a lot more enjoyable! http://www.youtube.com/watch?v=RFK58xVXego
*Melissa Digitalis  10-Nov-2009 16:25

 
Just wanted to know if anyone commutes currently from Milton Keynes central to Euston and then onto Victoria? What is the journey like and are the trains reliable. Info on costs would be great and parking options from Milton Keynes Central. thanks.
*Nic  03-Oct-2009 13:57

 
Just wanted to know what people thought of the commute from South Manchester to Aldford (just outside Chester) or Chester generally? Im considering it but not sure if it will be hell in rush hour!
*LK  25-Sep-2009 16:59

 
In response to 'Tired Traveller' comment;

Stop being so lazy! Write back to Virgin Trains and kick up a real fuss about it and they'll give you a full refund.

I was on-board one of their new Pendolinos (well it was new back then) when the air conditioning system leaked cold water (likely condensation) onto myself. I complained and they only wanted to offer me rail travel vouchers so I simply wrote back and they agreed to a full cash refund on the £40 ticket.

Stop being so ignorant and lazy, write back, kick up a bit of a fuss and get that refund you clearly want so badly.

'nuff said!
*passenger_x  04-Sep-2009 03:06

 
Hi, does anyone take the Hove to Victoria train in the mornings? I am thinking specifically the 7.11 one. The Victoria trains from Brighton no longer stop at Clapham so are rendered useless for me (and many other commuters so we take crappy FCC trains now). I LIKE Southern's trains, they are more comfy, and that train (7.11) would mean precious minutes in bed for me. Just wondered if it was impossible to get a seat on it or not...
*Macca  25-Mar-2009 15:39


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