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Everybody in the country has a reasonable choice of broadband providers except us in Hull. Kingston Communications has a monopoly here and I have to say that I havent been too impressed so far. Why can't the regulator force them to open up to the competition in this area?
We should be able to choose a different broadband provider if we are not happy with the service. Apparently its not even illegal that we dont have a choice of land line or ISP and personally I reckon that it should be! The current situation and in particular the lack of choice cant be good for Hull or potential customers. I only use a dialup connection at home as I refuse to pay Kingston Communications for broadband. Im not sure I believe their claims as far as pricing is concerned either.
For example not so long ago we were told that all prices for domestic phone lines where coming down, well my bill went from 20 per quarter to 40 per quarter! I cant vouch for other customers though, but I'll stick with my dialup for now.
I suspect that Im not the only one thats fed up. I reckon if we had a choice of ISPs then the competition would force Kingston Communications to improve. They would have to or they would lose all their customers and go bust.
Ive actually heard of people moving out of Hull purely because they're not happy with the broadband here. The day we get BT in Hull (more expensive or not) I think Ill be having a party!
By: HullGhost & Panyan
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http://www.speedtest.net/my-result/5558662007
This is what their service is like most days (yesterday 25kb ive even had bytes and thats below dial up speeds) this test was taken after an engineer came out and apparently fixed my connection wich he showed me on HIS LAPTOP ,heres atip get them to do the speed test on your pc not theirs.
They say no more buffering this is a lie ,it took 40minutes to watch a 10 minute Youtube video
Gaming if your a gamer then your not gonna be with Connexin pings in excess of 500 ive had even larger so ive had to stop playing on line as its pointless
Customer Service or Tickets they seem to think that by switching the mast on and off agin (I think theve overwatched The IT Crowd) as for ticket they seem to just ignore em most of the time
In short get a phone contract and use that internet its quicker than CONexinn
Ill be leaving them soon
First other places within the UK did have their own telephone company's however for reasons unknown to me these where absorbed into the post office and later became BT, where as in Hull this did not happen.
Hullensian your comment about:
"... i.e. they don't think they make enough money providing a special solution just for the few customers"
Is probably correct but I must say your narrow-mindedness is showing with your comment:
"I still don't "get" what anyone in Hull is going to get from another provider they can't get from KC"
It's a fact competition does help keep prices down and help the customer to get a better service.
BT are probably one of the most expensive providers, however there service is fantastic, I have also used TalkTalk and Sky who also offer good prices but there service is not quit up to the same standards as BT.
I'm not saying KC offer a bad service, but what I am saying is that whilst the people of Hull can only use KC there is no reason for KC to improve their service costly as it is or bring down there prices.
And why shouldn't the people of Hull be given a choice as the rest of the country is?
The only thing that appears from an outsider's point of view to be standing in the way of progress is KC as the rest of the country do have a choice and don't have KC.
I always believed this was not allowed.
If more people refused to pay there prices and even just for a number of months moved over to say mobile broadband it may hit KC where it hurts as they hit everyone else.
Why don’t other providers move into Hull?
Is this because KC won’t rent lines to theme?
I have to say if we could all stick together something may get done about this, until we do nothing will happen.
Hull people MUST realise the reason they can't get services from companies who use the old BT network in the rest of the UK is because these companies don't want their business enough ... i.e. they don't think they make enough money providing a special solution just for the few customers they MAY get if they set up a special deal with KC and, to be honest, I still don't "get" what anyone in Hull is going to get from another provider they can't get from KC. I'm on KC's cheapest broadband and landline package and it suits me fine. I do my ebaying, look a bit at YouTube, send photos, email scans and the speed's at least as good I have experienced elsewhere.
Apart from that, as far as I know, KC did come top in a test of ISP speeds with Beverley being the place in the UK you should live is you needed really fast connection speeds. I'm VERY proud of KC, what it's done for Hull over the years would rather my money went to a LOCAL listed company with many LOCAL shareholders than other companies creaming off profits to give as dividends to people who will never spend any money in Hull.
Please I appreciate your inputs about their services and signal in this area.
leeroy